CoSupport AI
What is Sinopsis AI?
Sinopsis AI is a sophisticated analytics platform designed specifically for AI chatbot optimization and performance monitoring. The platform offers a seamless integration process through its Python SDK, enabling automatic logging of all conversations into a secure dashboard environment.
The system provides comprehensive analytics tools including real-time metrics, sentiment analysis, user engagement tracking, and detailed conversation insights. With its model-agnostic compatibility, businesses can integrate Sinopsis AI with their existing AI solutions while maintaining full customization capabilities and secure data handling.
Features
- Real-time Dashboard: Comprehensive overview of chatbot usage and performance metrics
- Conversation Tracking: Detailed logging and analysis of all user interactions
- Sentiment Analysis: Advanced scoring system for conversation sentiment
- User Engagement Insights: Detailed metrics on user interaction patterns
- Custom Analytics: Tailored reporting and visualization options
- Model-Agnostic Integration: Compatible with any existing AI model
- Fallback Tracking: Monitoring of unsuccessful conversation attempts
- Security Compliance: Enterprise-grade data protection protocols
Use Cases
- Chatbot performance optimization
- Customer interaction analysis
- User behavior tracking
- Conversation quality monitoring
- AI response improvement
- Customer engagement analysis
- Support quality assessment
FAQs
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How frequently is the data updated?
The data is updated in real-time as user interactions are logged. This ensures that you always have access to the most current and accurate information. -
Can the analytics reports be customized according to our needs?
Yes, we offer customization services to tailor the analytics reports to your specific needs. You can select relevant metrics, time periods, and data visualizations.
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Average Uptime
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Average Response Time
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