Conversational analytics tools - AI tools

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Agora is an AI platform that analyzes online conversations using machine learning and NLP to extract actionable insights, helping businesses optimize customer support and workflows.

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VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

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Conversica provides AI-powered Revenue Digital Assistants that engage in two-way conversations to drive opportunities at every stage of the customer lifecycle. These assistants help marketing, sales, and customer success teams improve engagement, qualify leads, and grow customer accounts.

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ConvoZen.AI is a conversational intelligence platform that utilizes AI to enhance customer engagement, ensure compliance, and improve agent performance across various channels.

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• API

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

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EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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OneDash is a chatbot analytics tool designed to help businesses gain insights from customer conversations, understand user behavior, and identify growth opportunities by analyzing bot interactions across various platforms.

• Free Trial
• From 39$

Sinopsis AI is a comprehensive analytics platform for AI chatbots that provides real-time insights and performance metrics through an easy-to-integrate Python SDK. It offers detailed conversation tracking, sentiment analysis, and optimization tools for improved chatbot performance.

• Freemium
• From 29$

ConversAI is an intelligent AI chat assistant that learns to communicate like you, helping users generate perfect responses and never run out of interesting things to say across various messaging platforms.

• Freemium
• From 19$

Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

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Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

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Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.

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Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

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Backona enables users to connect marketing data sources like Google Analytics and interact via chat to gain insights, generate reports, and optimize strategies.

• Free Trial

NLX is a no-code platform for building and scaling voice, text, and multimodal conversational AI applications with advanced features like Voice+, Generative Journey, and real-time analytics.

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DataGPT is a conversational AI analyst that provides advanced analytics, proactive insights, and instant answers without requiring SQL expertise. It's a groundbreaking way to interact with your business data.

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ChatKPI is an AI-powered analytics tool that provides real-time business insights for Shopify store owners through natural conversational interface, allowing users to track sales, analyze trends, and monitor inventory via simple text messages.

• Free

Fluent is an AI-powered conversational platform that enables self-serve data insights, allowing business users to query company data using natural language while liberating data teams from ad-hoc requests.

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Conversagent is an AI-powered shop assistant for Shopify stores that provides 24/7 customer support, answering product queries and reducing cart abandonment rates using GPT-4 technology.

• Free Trial

Shrinked.ai standardizes conversational intelligence, converting audio/video from various sources into structured, context-aware data with precise attribution for AI workflows and analysis.

• Freemium
• From 49$

SentiOne offers AI-powered social listening and conversational AI solutions, including chatbots and voicebots, to enhance brand monitoring and customer service.

• Paid
• From 300$

Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

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ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

Convo enables large-scale qualitative user research at a fraction of the cost, providing AI-powered interviews and instant analysis.

• Paid
• From 250$

mpathic is an AI-powered conversation analytics platform that enhances communication in healthcare and life sciences, offering up to 7x improved accuracy and 10x cost savings through behavioral science-based insights.

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Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.

• Usage Based

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

Botjet is a comprehensive conversational AI platform that enables businesses to build sophisticated chatbot solutions with advanced dialog management, speech recognition, and deep learning capabilities.

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