CoSupport AI
What is ZORP?
ZORP provides a unified platform to automate and manage complex operational workflows for businesses involved in supply chain management and field services. It offers a suite of tools designed to replace fragmented systems, enabling real-time tracking and management of operational data, including vendors, customers, inventory, and assets. The platform facilitates the streamlining of processes such as order fulfillment, dispatch, audits, and quality checks, ensuring teams have constant visibility into their activities and status.
By transforming standard operating procedures (SOPs) into digital workflows for web and mobile, ZORP helps enforce process adherence through built-in validations and automated task assignments, reducing manual errors. The system includes capabilities for early issue detection and management, monitoring critical data, triggering resolution SOPs, and identifying root causes to minimize customer impact. Furthermore, it offers robust business intelligence features for analyzing operational performance and identifying growth opportunities through customizable dashboards and reporting, alongside integration capabilities with numerous external applications.
Features
- Zorp Tables: Streamline collection, collaboration, and management of key operational data.
- Zorp Ops Apps: Create operational mobile apps for field and warehouse teams.
- Zorp GPT: Use AI to generate mobile apps for operational workflows.
- Zorp Alerts: Monitor, detect, alert, and auto-resolve operational issues and incidents.
- Zorp Business Intelligence: Self-serve BI tool for analytics and predictive models.
- Workflow Automation: Transform SOPs into digital workflows with validations and automation.
- Real-time Tracking: Monitor operational steps, team locations, and activities live.
- Integration Capabilities: Connect with numerous internal and external applications.
- AI Features: Includes AI validation, AI-based image validation, AI Reporting Assistant, AI Summarizer, Vision AI data capture.
Use Cases
- Automating supply chain processes like inventory, procurement, and order management.
- Managing field service operations including work orders, repairs, and maintenance schedules.
- Optimizing last-mile delivery logistics through AI-powered routing and live tracking.
- Enforcing process adherence and reducing manual errors for field and warehouse teams.
- Establishing a single source of truth for all operational data.
- Monitoring operations in real-time to identify and resolve issues proactively.
- Analyzing operational performance and impact using customizable BI dashboards.
- Building custom mobile applications tailored to specific operational workflows.
FAQs
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Do you offer a trial?
ZORP offers a 15 day free trial during which you can evaluate the platform. You have the option to permanently delete the data at the end of the trial. -
Do you provide additional customizations?
Additional customization are done on a need basis. Reach out to us at support@zorp.one to discuss your requirements. -
What if I add users in the middle of the month?
All users are charged on a pro-rata basis. That means, if you add someone on the 10th of the month, they only charged from the 10th till end of the month. Similarly, if someone is removed on the 25th, the billing ends on the 25th. -
Does ZORP support multiple sites?
Absolutely! Manage as many sites as you want with all of our paid plans. -
Do you offer integrations?
ZORP can help you integrate with ERPs, CRMs, Procurement systems, Accounting, Mail, Slack or your internal systems as long as they are powered by REST APIs. Reach out to us at support@zorp.one to know more.
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ZORP Uptime Monitor
Average Uptime
68.4%
Average Response Time
127.33 ms
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