AgentVoice VS Calldock

AgentVoice Pricing

Calldock Pricing

AgentVoice

• AI Voice Agents: Handles inbound and outbound calls automatically.
• No-Code Platform: Enables easy setup, training, and deployment of agents.
• Seamless Integration: Connects with over 200 platforms including CRMs, call systems, Zapier, Make, n8n, via API and webhooks.
• Agent Customization: Configure AI voice, LLM providers, objectives, goals, and upload knowledge sources (PDFs, audio, websites, documents).
• Script Management: Utilize existing calling scripts or let the platform generate one based on guidelines.
• Call Monitoring: Provides full visibility through a dashboard for calls made or answered by the agent.
• Multilingual Support: Delivers interactions in multiple languages including English, Spanish, German, Portuguese, and French.
• Call Recording & Transcription: Offers access to call recordings and transcripts.
• Sentiment Analysis: Gauges customer emotions during calls to adjust responses and improve service quality.
• Post-Call Automation: Automates follow-up actions like sending emails or confirming bookings.
• Enterprise Capabilities: Includes custom AI model training, voice cloning, and support for high call volumes.

Calldock

• Intelligent Conversations: AI understands context and maintains coherent, helpful dialogues with customers.
• Seamless Integrations: Connect with Zapier, Slack, and Google Calendar to automate workflows.
• Easy Installation: Deploy the voice agent by copying and pasting one line of code onto your website.
• Customization & Scaling: Tailor AI agents to match brand voice and scale up to 50 agents for different business sections.
• Google Calendar Integration: AI agents check real-time availability and schedule appointments directly to Google Calendar.
• AI-Powered Intent Detection: Analyzes conversations to detect over 10 call intents for automated workflows and insights.
• Call Analytics Dashboard: Access comprehensive statistics, common intents, call duration, and detailed call logs.
• Call Transcripts & Recordings: Provides access to recordings and transcripts for every call handled by the AI agent.

AgentVoice Use Cases

• Automating lead qualification calls.
• Scheduling appointments automatically.
• Providing 24/7 automated customer support.
• Acting as a virtual receptionist to manage incoming calls.
• Handling repetitive outbound and inbound call tasks.
• Automating post-call workflows like follow-up emails.
• Transcribing meetings and summarizing discussions for real-time collaboration.

Calldock Use Cases

• Engaging website visitors instantly with AI-powered voice callbacks.
• Answering customer inquiries and providing product information 24/7.
• Automating appointment scheduling and demo bookings.
• Capturing and qualifying sales leads from website traffic.
• Offering real-time customer support via voice interactions.
• Streamlining follow-up processes through automated workflows.

AgentVoice FAQs

• How secure is AgentVoice’s data handling?

  AgentVoice prioritizes security by employing advanced encryption methods and adhering to international data protection standards. This ensures the safeguarding of customer communications and sensitive data.
• What post-call actions can AgentVoice handle?

  AgentVoice automates post-call workflows, such as sending follow-up emails, confirming bookings, or providing scheduling links. This ensures a seamless experience and enhanced customer satisfaction.
• How does AgentVoice deliver realistic interactions across multiple languages?

  AgentVoice employs advanced voice synthesis to deliver life-like and engaging conversations. Supporting multiple languages—including English, Spanish, German, Portuguese, and French—it ensures global accessibility and localized customer experiences.
• Can I automate tasks using AgentVoice?

  AgentVoice integrates seamlessly with automation tools like Zapier, enabling users to design custom workflows. From triggering events to executing follow-ups, the platform enhances efficiency by streamlining processes.
• How can I obtain a business phone number?

  AgentVoice simplifies the process of acquiring phone numbers through its integration with Twilio. You can purchase and manage phone numbers directly within the platform’s user-friendly interface.

Calldock FAQs

• What languages and voices are supported by Calldock?

  Currently, Calldock offers English-only voice agents with seven different accent options, including American, Australian, and British. The platform's voice recognition technology boasts over 95% accuracy for various English accents. Support for additional languages is planned for future updates.
• How can users prevent abuse or unexpected depletion of their call minutes?

  Calldock allows users to enable rate limiting based on IP addresses and phone numbers directly in their agent settings. Additionally, setting maximum call durations can help control usage. If call minutes are depleted, the agent widget will display an 'insufficient credits' message, and users can purchase additional minutes from their dashboard.
• What actions can website visitors perform using the Calldock widget?

  Through the Calldock widget, website visitors can request immediate voice callbacks, receive information about products or services, book appointments directly into an integrated calendar (like Google Calendar), and access customer support. The widget's appearance is fully customizable to align with the website's branding.
• What information is provided after an AI agent completes a customer call?

  Following each call, Calldock provides a comprehensive summary. Users receive an email containing the conversation summary, the AI-detected call intent, call duration, and links to the call recording and transcript. This data is also accessible via the Calldock dashboard and can be automatically sent to integrated Slack channels.

Uptime Monitor

Uptime Monitor