Arena Chat vs Engagechat Detailed comparison features, price

Arena Chat

Arena Chat is an AI-powered chatbot designed to enhance e-commerce businesses. It engages with customers, provides assistance, and facilitates sales processes 24/7. The chatbot is built to integrate with various e-commerce platforms and websites, requiring minimal setup.

By connecting the website or Shopify store with a single click, Arena Chat utilizes all the website's content to train itself. This chatbot specializes in a particular business using the website's data. It also features a customizable appearance, aligning with the store's brand through custom colors, logos, and instructions, which helps to deploy after thorough testing.

Engagechat

Engagechat offers an intelligent AI chat widget designed to enhance customer engagement and streamline the lead qualification process for businesses. This tool functions as an AI Sales Agent, capable of interacting with website visitors, asking pertinent questions to qualify leads, and filtering out unsuitable prospects. It aims to provide sales teams with high-quality, pre-vetted leads, improving efficiency and focus.

The platform integrates seamlessly with existing CRM systems, ensuring that captured leads and their associated conversational context are automatically transferred. Engagechat features built-in lead scoring based on visitor behavior and responses, alongside analytics to track performance and conversion rates. It emphasizes a no-code setup, allowing businesses to quickly deploy a customizable chat widget that aligns with their branding and learns continuously from interactions to improve its effectiveness over time.

Pricing

Arena Chat Pricing

Freemium

From $29

Arena Chat offers Freemium pricing with plans starting from $29 per month .

Engagechat Pricing

Contact for Pricing

Engagechat offers Contact for Pricing pricing .

Features

Arena Chat

Smart product recommendations: Anticipate customer needs and suggest the right products.
Customer support on auto-pilot: Handles customer inquiries, from basic FAQs to complex questions.
Personalization: Customize AI voice and widget branding.
First party data: Capture leads and stay connected.
Privacy & Security: Ensures data privacy during training and conversations.
Analytics: Visualize your sales funnel with advanced insights.
Multi language support: Communicate with customers in their preferred language.
Product Cards: Showcase products within conversations.

Engagechat

Conversational Lead Qualification: AI asks targeted questions to capture intent and qualify leads.
Built-in Lead Scoring & Prioritization: Automatically scores leads based on behavior and engagement.
CRM Integration: Seamlessly sends qualified leads and context to CRM systems.
Actionable Analytics & Insights: Provides visualized data on conversion rates and chat effectiveness.
Fast, No-Code Setup: Simple copy-paste embed for quick website integration.
Always-On, Always Learning: AI continuously improves its qualification and conversion skills.
Customizable Widget: Adapt the chat widget's appearance (colors, logo, tone) to match brand identity.