CoSupport AI
What is Engagechat?
Engagechat offers an intelligent AI chat widget designed to enhance customer engagement and streamline the lead qualification process for businesses. This tool functions as an AI Sales Agent, capable of interacting with website visitors, asking pertinent questions to qualify leads, and filtering out unsuitable prospects. It aims to provide sales teams with high-quality, pre-vetted leads, improving efficiency and focus.
The platform integrates seamlessly with existing CRM systems, ensuring that captured leads and their associated conversational context are automatically transferred. Engagechat features built-in lead scoring based on visitor behavior and responses, alongside analytics to track performance and conversion rates. It emphasizes a no-code setup, allowing businesses to quickly deploy a customizable chat widget that aligns with their branding and learns continuously from interactions to improve its effectiveness over time.
Features
- Conversational Lead Qualification: AI asks targeted questions to capture intent and qualify leads.
- Built-in Lead Scoring & Prioritization: Automatically scores leads based on behavior and engagement.
- CRM Integration: Seamlessly sends qualified leads and context to CRM systems.
- Actionable Analytics & Insights: Provides visualized data on conversion rates and chat effectiveness.
- Fast, No-Code Setup: Simple copy-paste embed for quick website integration.
- Always-On, Always Learning: AI continuously improves its qualification and conversion skills.
- Customizable Widget: Adapt the chat widget's appearance (colors, logo, tone) to match brand identity.
Use Cases
- Qualifying inbound leads for SaaS startups.
- Filtering leads for agencies to focus on serious clients.
- Providing 24/7 pre-sale support for eCommerce brands.
- Improving pipeline quality for B2B businesses.
- Handling frequently asked support questions for tech companies.
- Guiding website visitors to the right product or service.
FAQs
-
Do I need coding skills to set up Engagechat?
No, Engagechat is a 100% no-code solution. Setup involves copying and pasting an embed snippet onto your website. -
How does the Engagechat AI learn about my specific business?
You train the AI by uploading your website content, help center documents, or FAQs. The AI processes this information to understand your business and answer questions accordingly. -
Can the appearance of the chat widget be customized?
Yes, you can customize the widget's colors, logo, tone, and even the chatbot's personality to align with your brand identity. -
What happens to the leads captured by Engagechat?
Captured leads are instantly scored, enriched with conversation details, and automatically sent to your integrated CRM or preferred destination. -
How does the AI improve over time?
The AI learns from every interaction. The more it chats, the better it becomes at qualifying leads, scoring them accurately, and converting visitors.
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Engagechat Uptime Monitor
Average Uptime
100%
Average Response Time
572.13 ms
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