FusionPBX favicon FusionPBX VS VirtualPBX favicon VirtualPBX

FusionPBX

FusionPBX delivers a powerful and flexible PBX solution designed to meet the telephony requirements of businesses ranging from small startups to large enterprises. With its foundation on FreeSWITCH™, FusionPBX enables users to manage unlimited extensions, voicemail-to-email, music on hold, call queues, conferencing, fax, and a wide variety of advanced phone system features. Its multi-tenant capabilities make it possible to host multiple organizations on a single platform, ensuring high availability and carrier-grade operations.

The system includes modernized dashboard improvements, multi-lingual support, integrated text-to-speech and transcription for recordings and voicemail greetings, and enhanced processing efficiency. FusionPBX places strong emphasis on user accessibility, system customization, and ongoing education, providing members with premium access to training materials, advanced documentation, and dedicated support resources.

VirtualPBX

VirtualPBX delivers a comprehensive suite of cloud-based communication solutions tailored for small to enterprise-level businesses. Its offerings include VoIP business phone systems, advanced contact center features, SMS and MMS texting services, and secure browser-based protection, enabling users to connect and collaborate efficiently from any location. The platform is focused on improving business communication, enhancing customer satisfaction, and increasing operational flexibility through reliable, scalable services.

With nearly three decades of experience, VirtualPBX includes key features such as call routing with auto attendant, branded caller ID, programmable IVR, detailed analytics, CRM integrations, and real-time dashboards. Customers benefit from 24/7 customer support, customizable pricing plans, and seamless integrations with popular productivity and customer management tools. These capabilities make VirtualPBX an ideal solution for businesses seeking to professionalize their communications and streamline their operations.

Pricing

FusionPBX Pricing

Paid
From $100

FusionPBX offers Paid pricing with plans starting from $100 per month .

VirtualPBX Pricing

Paid
From $10

VirtualPBX offers Paid pricing with plans starting from $10 per month .

Features

FusionPBX

  • Multi-Tenant PBX: Host multiple domains or organizations within a single system
  • Unlimited Extensions: Support for unlimited extension creation
  • Voicemail-to-Email: Automatic delivery of voicemails to email addresses
  • Call Queues and Center: Advanced call center management and queuing
  • Conference Server: Integrated multi-party conferencing capabilities
  • Fax Server: Secure fax sending and receiving
  • Carrier-Grade Switching: Reliable operations for business telephony
  • Text-to-Speech: Convert recordings and voicemail greetings to speech
  • Recording Transcription: Automated spoken content transcription
  • SIP Trunking: Integration with registered VoIP extensions and providers

VirtualPBX

  • Cloud Business Phone: VoIP services with voice, SMS, and call routing
  • Auto Attendant: Automated call routing to streamline communications
  • Contact Center: Advanced call center tools with CRM integrations and real-time analytics
  • VirtualText: Business SMS and MMS capabilities with campaign management
  • Programmable Voice & IVR: Customizable voice menus and workflows
  • Branded Caller ID: Present business identity for outbound calls
  • Integrations & Webhooks: Connects with thousands of productivity and CRM tools
  • Security & Compliance: Zero-trust browser, real-time monitoring, and detailed reporting
  • 24/7 Customer Support: Round-the-clock assistance for all users
  • Scalable Plans: Solutions and pricing tailored to businesses of all sizes

Use Cases

FusionPBX Use Cases

  • Deploying cloud-based PBX systems for businesses
  • Managing enterprise-level call centers
  • Setting up multi-tenant phone solutions for managed service providers
  • Automating voicemail handling with email and transcription
  • Enabling high-availability communication platforms for large organizations
  • Integrating conference and fax capabilities into corporate telephony
  • Supporting remote and hybrid workforce telephony needs

VirtualPBX Use Cases

  • Implementing a cloud-based phone system for remote or hybrid teams
  • Running an efficient contact center with advanced analytics and CRM integrations
  • Managing SMS marketing and communication campaigns for customer engagement
  • Transitioning from legacy POTS lines to a reliable, compliant VoIP solution
  • Securing business communications with browser-based zero-trust protection
  • Automating customer support with programmable IVR and call routing
  • Scheduling and sending automated text reminders and notifications
  • Analyzing call data for operational improvements and customer satisfaction

FAQs

FusionPBX FAQs

  • What core features does FusionPBX offer businesses?
    FusionPBX provides a wide range of telephony features including multi-tenant PBX hosting, voicemail-to-email, call queues, conferencing, fax, text-to-speech, and automated transcription.
  • Is FusionPBX suitable for large-scale, carrier-grade deployments?
    Yes, FusionPBX is designed to support scalable, carrier-grade communication needs for businesses of all sizes, including large enterprises.
  • Can FusionPBX handle multiple organizations on the same instance?
    FusionPBX supports multi-tenant architecture, allowing multiple organizations to be managed within a single installation.

VirtualPBX FAQs

  • What types of businesses can benefit from VirtualPBX?
    VirtualPBX is designed for businesses of all sizes, including small businesses, call centers, healthcare providers, retailers, and enterprises requiring robust, scalable communication solutions.
  • Does VirtualPBX provide customer support?
    Yes, VirtualPBX offers 24/7 customer support via chat, email, and phone to ensure all users receive timely assistance.
  • Can VirtualPBX integrate with existing CRM and productivity tools?
    Yes, VirtualPBX offers integrations with popular CRM systems and supports webhooks for thousands of management tools.
  • Are VirtualPBX's solutions secure?
    VirtualPBX emphasises security with features such as zero-trust browser access, MFA, encryption, real-time monitoring, and detailed reporting.
  • Is it possible to customize VirtualPBX plans for unique business needs?
    Yes, VirtualPBX provides customized quotes and solutions tailored to specific business requirements.

Uptime Monitor

Uptime Monitor

Average Uptime

99.91%

Average Response Time

520.86 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

236.38 ms

Last 30 Days

Didn't find tool you were looking for?

Be as detailed as possible for better results