InboxPro vs InboxPilot Detailed comparison features, price

InboxPro

InboxPro helps users streamline the process of acquiring and nurturing clients. It offers a range of features, including AI-powered email composition, automated follow-up sequences, and a built-in calendar for scheduling meetings.

The platform integrates with Gmail and other email providers, allowing users to import contacts, personalize communications with merge tags, and track email opens and link clicks. InboxPro enhances email productivity and helps businesses close more deals efficiently.

InboxPilot

InboxPilot is an advanced AI-powered email agent specifically designed to streamline customer support operations for businesses. It integrates seamlessly with existing email platforms like Gmail, Outlook, and Zendesk, functioning as an intelligent assistant to manage email inquiries efficiently. The tool works by connecting to your email account and utilizing your provided business data, such as documentation, FAQs, or website content, to train its AI model.

Once trained, InboxPilot can automatically draft responses or send auto-replies to customer emails around the clock. This automation significantly reduces manual workload, allowing support teams to focus on more complex issues. The AI agent is capable of generating personalized, empathetic, and on-brand responses, understanding conversation context, and escalating issues to human agents when necessary, ensuring a smooth customer experience while improving response times and overall support efficiency.

Pricing

InboxPro Pricing

Freemium

From $10

InboxPro offers Freemium pricing with plans starting from $10 per month .

InboxPilot Pricing

Freemium

From $19

InboxPilot offers Freemium pricing with plans starting from $19 per month .

Features

InboxPro

AI Email Assistant: Compose and summarize emails with AI.
Calendar Schedule: Integrated calendar for scheduling meetings.
Sequences: Automated follow-up email sequences.
Email Tracking: Notifications for email opens and link clicks.
Email Templates: Save and reuse email templates.
Email Analytics: Visualize email activity statistics.

InboxPilot

Connect Email Accounts: Integrates with Gmail, Outlook, and Zendesk.
Custom Data Training: Upload custom data or add website URLs for AI training.
Automated Email Drafting: AI generates draft replies for review.
24/7 Auto-Reply: AI automatically responds to emails based on trained data.
Custom Answers: Define specific responses to particular questions.
Intelligent Human Handover: Transfers complex queries or requests for human agents.
Agent Instructions: Customize AI personality and tone of voice.
Personalized Responses: Tailors replies based on conversation context.
Smart Escalations: Provides summaries to human agents when escalating issues.
Observability: Track how the AI makes decisions and takes actions.
Multilanguage Support: Processes and responds in multiple languages.

Use Cases

InboxPro Use Cases

Streamlining the sales process
Automating email follow-ups
Scheduling meetings with prospects
Tracking email engagement
Personalizing email communication
Analyzing email performance

InboxPilot Use Cases

Automating customer support email responses.
Reducing email handling time for support teams.
Providing 24/7 email support availability.
Ensuring consistent brand voice in email communications.
Handling frequently asked questions via email automatically.
Streamlining email ticket resolution in Zendesk.
Managing inquiries received through website contact forms.

FAQs

InboxPro FAQs

Is there a free plan available?

Yes, InboxPro offers a Free plan with limited features that can be used forever.
What email providers does InboxPro integrate with?

InboxPro integrates with Gmail and Microsoft in free plan, and with all email providers in paid plans.

InboxPilot FAQs

How reliable are the AI's responses, especially in auto-reply mode?

Responses use a strict confidence score in auto-reply mode. If the score is below the threshold, the query is escalated to a human agent. Draft mode uses a lower threshold as human review is expected.
Will InboxPilot access my entire email account?

No, the system only accesses specific email threads or messages needed to generate a response. Personal or sensitive information is not accessed or stored.
How is my data security and privacy handled?

Emails are end-to-end encrypted, and no human reads them. Data from integrations is stored in isolated, encrypted containers (AES-256 at rest and in transit) and is never used for AI model training or other purposes without explicit request.
How does InboxPilot differ from ChatGPT?

Unlike ChatGPT, InboxPilot can be trained on your company's specific private content and data, allowing it to answer questions accurately about your business operations and products.
What happens if the AI cannot answer a question?

If the AI agent cannot confidently answer a question, customers are given an option to 'Talk to a person', seamlessly transferring them to a human agent within your existing support tool (e.g., Gmail, Zendesk).