PBXPlus VS Aancall

PBXPlus Pricing

Aancall Pricing

PBXPlus

• IVR System: Create multi-level menus to guide callers and route calls to the appropriate agents or departments.
• Call Forwarding: Forward incoming calls to different numbers or devices, ensuring no call is missed.
• Call Flow Automation: Design and implement custom call flows using a visual drag-and-drop interface.
• Virtual Phone Numbers: Obtain local and toll-free numbers from over 48 countries to establish a global presence.
• Business Voicemails: Manage, record, and access voicemails, with options to forward them via email.
• Voicemail Transcription: Automatically convert voice messages into text for easier review and record-keeping.
• Text to Speech (TTS): Convert written text into natural-sounding speech for automated messages in various languages.
• Call Analytics: Access real-time reports and insights into call volumes, durations, and flow performance.
• Outbound Dialer: Automate outbound calling to improve agent efficiency and reach more contacts.
• CRM Integration: Connect with popular CRM platforms like Salesforce and Zoho CRM for streamlined workflows.
• Click2Call – Web Widget: Embed a call button on websites to allow visitors to initiate calls easily.
• Call Conferencing: Host multi-party calls to facilitate collaboration and group discussions.

Aancall

• Cloud PBX: Hosted, scalable, feature-rich phone system.
• SIP Trunking: Reliable, cost-effective calling via Tier 1 carriers.
• WhatsApp API Integration: Streamline business chats through WhatsApp.
• SMS/MMS Solutions: Multi-country messaging with logs and templates.
• CRM Integrations: Out-of-the-box support for Zoho and HubSpot.
• Actionable Analytics: Detailed call reports and insights.
• Auto Attendant & IVR: Custom call routing and virtual reception capabilities.
• Softphone Support: Accessible via mobile and PC applications.
• Number Porting: Seamless transition from existing phone numbers.
• Redundant Infrastructure: Ensures continuity and disaster recovery.

PBXPlus Use Cases

• Setting up a professional phone system for small to medium-sized businesses.
• Managing high volumes of customer calls with automated routing via IVR.
• Expanding business reach with international and local virtual phone numbers.
• Improving agent productivity with outbound dialers and CRM integrations.
• Enhancing customer service with voicemail transcription and personalized greetings.
• Analyzing call data to optimize communication strategies and operational efficiency.
• Facilitating remote work with cloud-based phone system accessibility.
• Integrating telephony with other business applications using REST APIs.

Aancall Use Cases

• Enable remote teams with unified cloud-based phone access.
• Automate call routing and customer engagement with IVR.
• Integrate voice and messaging with leading CRMs for sales teams.
• Manage global communications efficiently for multinational companies.
• Send business-critical SMS/MMS to multiple destinations.
• Enhance support with call analytics and performance tracking dashboards.
• Facilitate unified business messaging using WhatsApp and SMS APIs.

PBXPlus FAQs

• What is PBXPlus?

  PBXPlus is a cloud-based PBX software, part of the 500apps suite, designed to help businesses manage their internal and external communications effectively with advanced features like IVR, call forwarding, and virtual numbers.
• Can I use my existing phone carrier with PBXPlus?

  Yes, PBXPlus allows you to bring your own carrier, which can help in obtaining the best possible rates for your calls.
• What kind of customer support is available for PBXPlus users?

  As part of 500apps, PBXPlus users have access to 24/5 support via email and chat. Enterprise plans include phone support as well.
• How does PBXPlus ensure service reliability and uptime?

  PBXPlus is hosted on Google and Amazon cloud infrastructure to ensure stability and scalability. It comes with a 99.99% uptime guarantee.
• Does PBXPlus integrate with Customer Relationship Management (CRM) systems?

  Yes, PBXPlus offers integration with over 25 popular CRM systems, including AgileCRM, Salesforce, and Zoho CRM, to streamline sales and support workflows.

Aancall FAQs

• What is hosted PBX?

  A hosted PBX is a cloud-managed phone system that handles call routing, extensions, voicemail, and IVR features without the need for on-site hardware.
• How can hosted PBX benefit my business?

  It reduces costs, scales with your organization, supports remote teams, and offers advanced features like call recording and analytics.
• What is call center software?

  Call center software enables businesses to manage incoming and outgoing calls with features like call queuing, agent monitoring, CRM integration, and real-time analytics.
• Can I integrate Aancall phone system with Microsoft Teams?

  Yes, Aancall offers seamless integration with Microsoft Teams to enable unified business communication.
• Can I keep my current number if I move to Aancall?

  Yes, number porting is supported to ensure there is no disruption to your business operations.

Uptime Monitor

Uptime Monitor