Reputation vs myPresences Detailed comparison features, price

Reputation

Reputation offers a unified platform designed to help businesses manage their online reputation and improve customer experience. It consolidates feedback from various sources, providing a comprehensive view of consumer sentiment.

The platform leverages AI-driven insights and recommendations to enable proactive management of customer expectations. Reputation provides businesses with multi-channel feedback, competitive benchmarking, and a proprietary Rep Score to measure performance, enabling location-based insights and data-driven decision-making.

myPresences

This platform provides a comprehensive suite of tools designed to enhance a business's online visibility and reputation. It enables users to manage their business listings across numerous online services, ensuring accuracy and optimizing for better search performance and customer conversion. The system facilitates centralized management of customer reviews from various platforms, incorporating AI for generating summaries and responses, and includes tools to actively solicit new reviews.

Additionally, it offers integrated social media management, allowing users to post and schedule content across channels like Facebook, Google, Instagram, Twitter, and LinkedIn from a single interface. The platform includes features for monitoring search engine rankings on Google and Bing, specifically tracking how a Google Business Profile performs in local searches. Performance analytics provide insights into online metrics, benchmarked against competitors, while social proof features automatically showcase positive reviews on the user's website and social media.

Pricing

Reputation Pricing

Contact for Pricing

Reputation offers Contact for Pricing pricing .

myPresences Pricing

Free Trial

From $15

myPresences offers Free Trial pricing with plans starting from $15 per month .

Features

Reputation

Business Listings: Increase visibility, guarantee accuracy, and achieve higher conversion.
Reviews & Review Booster: Track, manage and respond to reviews in one place.
Surveys: Build and send surveys on the sites you care about.
Social Suite: Listen, like and respond to posts in one central location.
Location Pages: Get found and convert more customers at all your locations.
Insights: Understand sentiment, analyze feedback and take action with text analytics.
Inbox: Win sales and loyalty to your business via popular messaging services.
Actions: The best help desk ticketing software for any size business.
Competitive Intelligence: Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
Integrations: Activate the power of feedback data across your tech stack.

myPresences

Listing Management: Manage and sync business listings across numerous online services.
Review Management: Monitor, manage, and respond to reviews from hundreds of sites.
AI Review Responses: Utilize AI to generate responses to customer reviews.
AI Review Summaries: Get AI-generated summaries of customer reviews.
Social Media Management: Post and schedule content to multiple social channels (Facebook, Google, Instagram, Twitter, LinkedIn).
Search Rank Monitoring: Track business rankings on Google, Bing, and Google Maps.
Google Business Profile Optimization: Tools to manage and enhance Google Business Profile performance.
Social Proof Automation: Automatically showcase best reviews on websites and social media.
Performance Analytics: Monitor online performance and benchmark against competitors.
AI Content Generation: Use AI to create social posts and business descriptions.

Use Cases

Reputation Use Cases

Increase leads, visibility and new customers for dealerships, groups and OEM brands.
Improve guest satisfaction and your brand’s online presence.
Attract, convert and retain customers across all store locations.
Increase resident satisfaction and drive occupancy rates across all properties.
Improve consumer trust by learning from competitive data and consumer feedback.
Ensure exceptional patient experience across all locations.
Ensure quality senior care experiences by leveraging feedback data.