Rwiz AI favicon Rwiz AI VS AppReply favicon AppReply

Rwiz AI

Rwiz AI is a review management tool designed to streamline the process of handling customer feedback. It combines reviews from various platforms, including the App Store, Google Play, and Trustpilot, into a single, unified dashboard.

The platform leverages AI to automate the generation of personalized responses to reviews. This helps businesses maintain consistent communication with their customers while freeing up valuable time. Rwiz AI offers both automated and manual reply options, providing flexibility and control over customer interactions.

AppReply

AppReply is designed to streamline the management of app store reviews by automating responses. It enables mobile app teams to create and deploy smart auto-replies for reviews on both the Google Play Store and Apple App Store. The platform focuses on reducing the manual workload associated with responding to user feedback, allowing teams to set up automated workflows in minutes.

The tool provides features for managing reviews efficiently, including a live feed to monitor feedback in real-time and the ability to generate personalized AI responses instantly. Users can establish rules based on keywords, language, and review ratings to trigger specific replies. It also supports the creation and organization of response templates in multiple languages, ensuring consistent and appropriate communication with a global user base. Integrations with major app stores are available, with more planned for future release.

Pricing

Rwiz AI Pricing

Pay Once

Rwiz AI offers Pay Once pricing .

AppReply Pricing

Freemium
From $8

AppReply offers Freemium pricing with plans starting from $8 per month .

Features

Rwiz AI

  • Unified Review Dashboard: Consolidates reviews from multiple platforms (App Store, Google Play, Trustpilot, and more).
  • Automatic AI Replies: Generates personalized responses to reviews using AI.
  • Customizable Prompts: Tailors automatic replies based on specific app and audience.
  • Manual Review Replies: Allows for manual responses to reviews when needed.
  • Multiple Platform Support: Integrates with major platforms like App Store, Google Play and Trustpilot.
  • Exceptional Support: Provides customer support for setup, troubleshooting, and other needs.

AppReply

  • Auto-replies: Set up workflows that automatically respond to reviews based on defined criteria.
  • Custom Auto-Reply Rules: Trigger responses based on keywords, language, and ratings.
  • Dynamic Template Rotation: Automatically rotate replies from selected template folders for variety.
  • Live Reviews Feed: Monitor and manage all app store reviews in real-time with filtering options.
  • One-click AI Responses: Generate personalized, empathetic replies instantly using AI.
  • Canned Responses: Create, manage, and organize response templates.
  • Multi-language Support: Manage template folders in multiple languages.
  • App Store Integrations: Connect securely with Google Play and Apple App Store.

Use Cases

Rwiz AI Use Cases

  • Managing app store reviews
  • Responding to customer feedback on multiple platforms
  • Automating responses to online reviews
  • Improving customer engagement through timely replies
  • Saving time on review management

AppReply Use Cases

  • Automating responses to Google Play reviews.
  • Automating responses to Apple App Store reviews.
  • Managing high volumes of user feedback efficiently.
  • Improving app store ratings through timely responses.
  • Saving time for customer support and product teams.
  • Maintaining brand voice consistency in replies.
  • Engaging with users based on specific feedback (e.g., crash reports, feature requests).
  • Responding to users in multiple languages.

FAQs

Rwiz AI FAQs

  • How does this work?
    Rwiz AI simplifies the review management process by leveraging OpenAI's GPT to automatically generate replies to customer reviews. Once you connect your accounts (like the App Store, Google Play, Trustpilot, etc.) using API keys, Rwiz AI pulls in all your reviews and uses GPT to craft thoughtful responses. If you want more control, you can customize the prompt to guide the tone or content of the auto-reply. And don't worry—you can always review and correct the generated response. We use Rwiz AI internally for our own apps, so we've built it to work seamlessly for developers like us. It's designed to save you time while maintaining a personal touch with your customers. So yes, it works! 😇
  • Can I use Rwiz AI with my ChatGPT Plus subscription?
    At the moment, Rwiz AI requires you to have your own OpenAI API key to function properly. The ChatGPT Plus subscription is a separate service managed by OpenAI, and it does not include an API key for external use with Rwiz AI. To get an API key, please visit OpenAI's website for more information.
  • Do you offer team plan license?
    Absolutely! If you're looking to get a team license, feel free to reach out to us directly at support@rwiz.ai.
  • I don't see XYZ integration, can you add it?
    Yes, it's possible. We are open to suggestions. Contact us by email and we will consider adding it without any additional cost.
  • Can I get a refund?
    Yes! We offer a 7-day money-back guarantee. If you're not satisfied, let us know within 7 days and we'll give you a full refund. Request a refund at support@rwiz.ai.

AppReply FAQs

  • How long does it take to set up AppReply?
    Setting up secure integrations with app stores takes less than 10 minutes, and the overall auto-reply setup can be completed in under 5 minutes.
  • Which app stores does AppReply support?
    AppReply currently supports Google Play and the Apple App Store. Integrations with Huawei AppGallery, Samsung Galaxy Store, Steam, and Amazon App Store are planned.
  • Is there a free plan available?
    Yes, AppReply offers a 'Free Forever' plan suitable for indie developers, which includes 1 Google Play integration, 2 auto-reply rules, 100 manual responses, and unlimited auto-replies.
  • How does AppReply ensure data security?
    AppReply uses AES-256 encryption for data at rest and TLS for data in transit. API keys are encrypted at the application level. Payments are handled via LemonSqueezy (PCI-DSS compliant), it adheres to GDPR, guarantees 99.9%+ uptime, hosts data securely on Vercel, and does not track or sell user data.

Uptime Monitor

Uptime Monitor

Average Uptime

99.86%

Average Response Time

127.93 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

1914.37 ms

Last 30 Days

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