Support AI vs Chatvolt Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Chatvolt

Chatvolt provides a no-code platform designed for businesses to build and deploy personalized autonomous AI agents, commonly known as chatbots. The primary goal is to enhance customer service operations by providing accurate, natural responses based on user-provided data, thereby automating interactions and reducing operational costs. These AI agents offer 24/7 availability, handling routine inquiries efficiently and freeing up human teams for more complex tasks, ultimately leading to increased customer satisfaction and loyalty.

The platform allows extensive customization by training the AI on various data sources, including documents (PDF, CSV, JSON, text, PowerPoint, Word, Excel), website content, and YouTube channels. Chatvolt boasts multilingual capabilities, supporting over 100 languages for both data input and user interaction. It ensures transparency by basing responses strictly on the provided training data. Furthermore, Chatvolt integrates seamlessly with various platforms such as websites (via iframe or chat bubble), WhatsApp, Instagram, and Telegram, and supports connections with over 40 Large Language Models (LLMs) including ChatGPT and Google Gemini. It also features a smart transition mechanism, allowing the AI to escalate complex conversations to human support agents with the full interaction history intact.

Pricing

Support AI Pricing

Freemium

From $29

Support AI offers Freemium pricing with plans starting from $29 per month .

Chatvolt Pricing

Freemium

From $25

Chatvolt offers Freemium pricing with plans starting from $25 per month .

Features

Support AI

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Chatvolt

No-Code Platform: Build personalized AI chatbots without requiring coding skills.
Custom Data Training: Train AI agents using various data sources like documents, websites, and YouTube links.
Multilingual Support: Capable of understanding and responding in over 100 languages.
Multiple LLM Integration: Integrates with ChatGPT, Google Gemini, Claude, Mistral, Llama, and 40+ other models.
Multi-Channel Deployment: Connect chatbots to Websites, WhatsApp, Instagram, and Telegram.
Smart Human Handover: Recognizes when to transfer conversations to human agents with full context.
Lead Generation Capability: Identifies and captures potential leads during interactions.
Continuous Optimization: Allows users to evaluate and improve AI responses over time.
API Integration: Offers API for connecting with external systems.

Use Cases

Support AI Use Cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Chatvolt Use Cases

Automating 24/7 customer support responses.
Handling frequently asked questions and routine inquiries.
Generating qualified leads from website and social media traffic.
Providing customer service in multiple languages.
Creating knowledge base chatbots trained on specific company data.
Integrating AI chat capabilities into existing communication channels.
Reducing customer service operational workload and costs.

FAQs

Support AI FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.
What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.
Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.
Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

Chatvolt FAQs

Does Chatvolt support other languages?

Yes, Chatvolt supports more than 100 languages. You can have your sources in any language and ask questions in any language.
How can I add my chatbot to my website?

You can embed an iframe or add a floating chat bubble in the bottom right/left corner of your site.
Where will my data be stored?

The content of uploaded documents will be hosted on secure AWS servers in the US.
What types of data can I use for training?

You can upload PDF, CSV, JSON, text documents, PowerPoint presentations, Word documents, Excel spreadsheets, and also add links to your website or YouTube channel.
Can I customize the chatbot's instructions and personality?

Yes, you can fully customize the base prompt, choose a name, define its personality, and set preferred instructions and rules. An AI feature is also available to assist with prompt building.