TALKR vs Virtual Reception Detailed comparison features, price

TALKR

TALKR delivers advanced AI-powered virtual assistants that revolutionize business communication across multiple channels. The platform transforms traditional contact centers by replacing outdated interactive voice response systems with intelligent, conversational AI agents that can handle complex interactions.

The solution offers omnichannel capabilities, seamlessly integrating with phone, web, messaging, and social networks while connecting to various business tools including CRM, ERP, and knowledge bases. With multilingual support and enterprise-grade security, TALKR enables businesses to automate up to 85% of customer requests in real-time.

Virtual Reception

Enhance business operations with an intelligent AI phone assistant designed to handle calls, schedule appointments, and capture messages around the clock. This service ensures constant availability, answering calls and relaying information instantly, thereby preventing lost leads often associated with voicemail systems. It integrates seamlessly with existing appointment booking systems, collects necessary client information, and sends confirmation texts automatically.

The system is easily trainable using a business's Google Business Profile or website URL to generate FAQs and gather service details. Users receive immediate email or text notifications for incoming calls, including summaries, with full transcripts and recordings securely stored for later review. Advanced configuration options allow for customization of welcome messages, voice, and tone, along with the capability to transfer calls to human team members, potentially based on detected caller emotion.

Pricing

TALKR Pricing

Usage Based

From $14

TALKR offers Usage Based pricing with plans starting from $14 per month .

Virtual Reception Pricing

Free Trial

From $14

Virtual Reception offers Free Trial pricing with plans starting from $14 per month .

Features

TALKR

Omnichannel Integration: Seamless communication across phone, web, messaging, and social networks
Custom Voice Options: Configurable voice personalities with emotion analysis capabilities
API Integration: Connect with CRM, ERP, and business tools
Real-time Analytics: Comprehensive monitoring and conversation tracking
Multilingual Support: Multiple languages and dialects supported
Security Compliance: GDPR-compliant data protection with encryption
No-Code Platform: Easy-to-use interface for bot creation and management
24/7 Availability: Round-the-clock automated customer support

Virtual Reception

24/7 Availability: Ensures calls are answered and messages captured anytime.
AI Appointment Scheduling: Integrates with existing systems to book appointments and send confirmations.
Voicemail Elimination: Answers every call, addresses questions, and delivers messages instantly.
Easy Setup & Training: Uses Google Business Profile or website URL for initial configuration.
Call Forwarding: Provides a dedicated number for easy call forwarding setup.
Notifications & Reporting: Delivers call summaries via email/text and saves transcripts/recordings.
Human Handoff: Transfers calls to team members when needed, with emotion detection capabilities.
Customization: Allows modification of welcome messages, voice, and tone.

Use Cases

TALKR Use Cases

Customer Relations Management
Appointment Scheduling and Reminders
After-Sales Service
Lead Generation
Order Processing
Parcel Tracking
Customer Satisfaction Surveys
Support Ticket Management

Virtual Reception Use Cases

Automating call answering for small businesses.
Providing 24/7 customer phone support without human staffing.
Streamlining appointment booking processes.
Handling routine customer inquiries via phone.
Replacing traditional voicemail systems to improve lead capture.
Managing calls for service-based industries like salons, dental offices, and law firms.

FAQs

TALKR FAQs

Can the callbot handle complex calls?

Yes, TALKR callbots can handle complex calls using advanced AIs and automation processes. They can transfer calls to human agents during business hours if necessary.
Can phone chatbots speak multiple languages?

Yes, TALKR Bots are multilingual and configured to support multiple languages and dialects, making them suitable for international markets.
How is information secured when interacting with a callbot?

TALKR prioritizes information security with data encryption, authorization management, and compliance with data protection regulations. Data is stored in the country of the project with no third-party transfers.

Virtual Reception FAQs

Can I use Virtual Reception as a voicemail service?

Yes, voicemail functionality and appointment booking are both supported.
Do I need to install any software?

No, Virtual Reception works entirely through your web browser.
How complex is the setup process?

No programming skills are needed. Setup is straightforward, and assistance is available if required.
Can the AI transfer calls to a real person?

Yes, you can add team members, and the AI can transfer calls when necessary, even detecting emotion to suggest a transfer.
How does Virtual Reception connect to my current phone system?

You will be provided with a new phone number, and you can set up call forwarding from your existing number to this new one.
Can I listen to call recordings?

Yes, all call transcripts and audio recordings are saved and accessible.