TextYess VS Hellotext

TextYess Pricing

Hellotext Pricing

TextYess

• Broadcast Campaigns: Send hyper-personalized marketing messages on WhatsApp at scale using AI.
• Automations: Configure WhatsApp automations for events such as abandoned checkouts and post-purchase follow-ups.
• AI Agent: Provide 24/7 customer support on WhatsApp with an AI Agent trained on your product catalog.
• Advanced Analytics: Track the economic impact and performance of WhatsApp campaigns and automations.
• CMS Integration: Connects with your eCommerce platform (e.g., Shopify) to access product and customer data.

Hellotext

• Customer Profiles: Builds comprehensive customer profiles with complete interaction history.
• Intelligent Segmentation: Uses AI to target audiences precisely and deliver tailored campaigns.
• Omnichannel Team Inbox: Centralizes messages from SMS, WhatsApp, and other channels for efficient handling.
• Automation Engine: Executes automated communications to drive conversions and recover carts 24/7.
• Insights Dashboard: Delivers reporting and analytics for continuous business optimization.
• Lead Capture Tools: Converts web visitors into subscribers via webchat, forms, and QR codes.
• eCommerce Integrations: Seamless plug-ins for Shopify, WooCommerce, Wix, and Mercado Libre.
• Advanced Campaigns: Creates and manages impactful, data-driven marketing messages.
• Template & Webchat Support: Enables branded interactions and real-time chats.
• Unlimited Customer Profiles: Stores unlimited records for growing businesses.

TextYess Use Cases

• Sending promotional offers and product updates to customers via WhatsApp.
• Recovering abandoned carts by sending automated reminders and incentives.
• Providing instant customer support and answering product-related questions.
• Gathering customer feedback and reviews.
• Improving customer engagement and building relationships.

Hellotext Use Cases

• Automating WhatsApp and SMS marketing for online stores
• Segmenting customers for targeted campaign delivery
• Centralized management of all customer communications
• Recovering abandoned eCommerce carts with timely messages
• Analyzing campaign performance to guide business decisions
• Capturing leads and growing subscriber lists for email/SMS marketing
• Streamlining team collaboration in customer support

TextYess FAQs

• Is it possible to tailor the AI Shopping-Agent's replies?

  The content does not explicitly state the ability to tailor responses, but the AI agent is trained on your product catalog.
• How does your AI Agent stand out from the rest of the chatbots?

  The content highlights that the AI agent is trained in real-time on your product catalog.
• What is needed to set up the AI WhatsApp-Agent?

  You need to connect TextYess to your CMS and a phone number (not currently active on WhatsApp).
• Can my customers talk to a human? How is the transition to human support managed?

  The provided context does not have any specific information about transition to human support.
• What is an inbound conversation on WhatsApp?

  The provided content does not explain what is an inbound conversation on WhatsApp.

Hellotext FAQs

• Do I need to enter payment information to try Hellotext?

  No, users can access all features free for 1 month without providing credit card details.
• What happens if I exceed my conversation limit?

  Extra conversations incur an additional charge per conversation, with further savings available via bundle purchases.
• Can I cancel my subscription at any time?

  Yes, subscriptions can be canceled at any time without contracts or hidden fees.
• Which payment methods are supported?

  The platform accepts major credit cards and bank transfers, depending on the region.
• Will I be charged in my local currency?

  Customers are billed in their local currency whenever possible, as reflected during checkout.

Uptime Monitor

Uptime Monitor