Voyp vs Virtual Reception Detailed comparison features, price

Voyp

Voyp is an innovative AI-powered communication solution that transforms how users handle phone calls and appointments. The platform leverages advanced artificial intelligence to act as a personal call assistant, enabling users to make reservations, schedule appointments, and manage various phone-based tasks through simple voice commands or text input.

The application integrates seamlessly with multiple platforms including web, Android, iPhone, and ChatGPT, while utilizing robust cloud infrastructure from Google Cloud and AWS. With features like international calling capabilities, multilingual support, and calendar integration, Voyp offers a comprehensive solution for both personal and business communication needs, particularly beneficial for users with speech impairments or social anxiety.

Virtual Reception

Enhance business operations with an intelligent AI phone assistant designed to handle calls, schedule appointments, and capture messages around the clock. This service ensures constant availability, answering calls and relaying information instantly, thereby preventing lost leads often associated with voicemail systems. It integrates seamlessly with existing appointment booking systems, collects necessary client information, and sends confirmation texts automatically.

The system is easily trainable using a business's Google Business Profile or website URL to generate FAQs and gather service details. Users receive immediate email or text notifications for incoming calls, including summaries, with full transcripts and recordings securely stored for later review. Advanced configuration options allow for customization of welcome messages, voice, and tone, along with the capability to transfer calls to human team members, potentially based on detected caller emotion.

Pricing

Voyp Pricing

Freemium

From $3

Voyp offers Freemium pricing with plans starting from $3 per month .

Virtual Reception Pricing

Free Trial

From $14

Virtual Reception offers Free Trial pricing with plans starting from $14 per month .

Features

Voyp

International Calls: Make worldwide calls using credits
Language Support: Multiple languages and voice options available
Call Recording: Record and share calls with contacts
Calendar Integration: Automatic event management and schedule checking
Context Assistant: Detailed context provision for calls
Copilot Feature: Interactive guidance during calls
Custom Phone Numbers: Option to use personal or provided numbers

Virtual Reception

24/7 Availability: Ensures calls are answered and messages captured anytime.
AI Appointment Scheduling: Integrates with existing systems to book appointments and send confirmations.
Voicemail Elimination: Answers every call, addresses questions, and delivers messages instantly.
Easy Setup & Training: Uses Google Business Profile or website URL for initial configuration.
Call Forwarding: Provides a dedicated number for easy call forwarding setup.
Notifications & Reporting: Delivers call summaries via email/text and saves transcripts/recordings.
Human Handoff: Transfers calls to team members when needed, with emotion detection capabilities.
Customization: Allows modification of welcome messages, voice, and tone.

Use Cases

Voyp Use Cases

Making restaurant reservations
Scheduling doctor appointments
Booking hotel rooms
Managing business calls
Assisting users with speech impairments
Handling calls for people with social anxiety
International communication

Virtual Reception Use Cases

Automating call answering for small businesses.
Providing 24/7 customer phone support without human staffing.
Streamlining appointment booking processes.
Handling routine customer inquiries via phone.
Replacing traditional voicemail systems to improve lead capture.
Managing calls for service-based industries like salons, dental offices, and law firms.

FAQs

Voyp FAQs

What platforms is Voyp available on?

Voyp is available on Web, Android, iPhone, and ChatGPT platforms.
How do credits work in Voyp?

Credits can be purchased separately and spent on making calls worldwide. Different credit packages are available, starting from 100 credits.
Can I delete my account and data from Voyp?

Yes, you can delete your account directly from the app or request data deletion by emailing support@voyp.app.

Virtual Reception FAQs

Can I use Virtual Reception as a voicemail service?

Yes, voicemail functionality and appointment booking are both supported.
Do I need to install any software?

No, Virtual Reception works entirely through your web browser.
How complex is the setup process?

No programming skills are needed. Setup is straightforward, and assistance is available if required.
Can the AI transfer calls to a real person?

Yes, you can add team members, and the AI can transfer calls when necessary, even detecting emotion to suggest a transfer.
How does Virtual Reception connect to my current phone system?

You will be provided with a new phone number, and you can set up call forwarding from your existing number to this new one.
Can I listen to call recordings?

Yes, all call transcripts and audio recordings are saved and accessible.