Waitwhile VS Qwaiting

Waitwhile Pricing

Qwaiting Pricing

Waitwhile

• Queue Management: Simplify waitlist management with virtual queues and real-time updates.
• Appointment Scheduling: Effortlessly schedule and manage appointments with automated reminders.
• Automation: Automate tasks like reminders and notifications to save time.
• Communication: Keep customers informed via SMS, email, and chat messages.
• Resource Management: Optimize resource allocation and staff scheduling.
• Customer Insights: Gain detailed customer knowledge for personalized service.
• Analytics and Reporting: Unlock operational insights with powerful analytics and custom reports.
• Integrations and API: Connect seamlessly with existing tools via API, webhooks, and integrations like Zapier and Salesforce.
• WaitIQ AI Wait Time Estimation: Provide accurate wait times using AI.
• Customization: Brand the platform and customize customer flows.

Qwaiting

• Queue Management Solution: Organize and manage customer queues efficiently.
• Virtual Queuing Solution: Allow customers to wait remotely via mobile devices.
• Appointment Booking Solutions: Offer flexible scheduling options.
• QR Code Queue System: Enable contactless check-ins.
• Self-service Kiosks: Empower customer self-check-in and appointment management.
• Digital Signage: Display real-time queue status and announcements.
• Customer Feedback System: Capture customer opinions at various touchpoints.
• Visitor Management System: Track visitor entry, exit, and ID verification.
• Biometric Management System: Utilize facial or fingerprint recognition for identity verification.
• Face Recognition System: Provide fast access for repeat visitors using AI.
• People Counting: Track occupancy and flow for resource allocation.
• Business Intelligence: Use analytics to spot trends and optimize operations.
• Third-party Integrations: Connect with CRM, ERP, POS, etc.
• Messaging Services: Send automated SMS/email alerts.

Waitwhile Use Cases

• Managing customer queues in retail stores to reduce wait times.
• Scheduling and managing patient appointments in healthcare facilities.
• Organizing student service appointments and walk-ins in educational institutions.
• Streamlining citizen services in government offices.
• Handling event check-ins and managing visitor flow.
• Optimizing table turnover and waitlists in restaurants.
• Coordinating service appointments and technician dispatch.
• Managing client check-ins and appointments in luxury retail.

Qwaiting Use Cases

• Reducing wait times in retail stores.
• Managing patient appointments and flow in healthcare facilities.
• Organizing queues in banks and financial institutions.
• Streamlining service delivery in public sector offices (e.g., DMV).
• Managing student services and appointments in educational institutions.
• Controlling entry and flow at events.
• Optimizing check-in processes at airports.
• Improving customer service at help desks.
• Managing table queues and reservations in restaurants.

Waitwhile FAQs

• Can I use Waitwhile for free?

  Yes, Waitwhile offers a Free plan to try out the service for as long as you want, with limitations like 1 location and 50 visits/month.
• What kind of support do I get?

  Support varies by plan. The Free plan gets chat support for the first 30 days. Paid plans include chat and email support (Mon-Fri 9am-6pm EST), with higher tiers offering phone support and a dedicated customer success manager.
• Do you offer Enterprise contracts/pricing/support?

  Yes, Waitwhile offers an Enterprise plan with custom pricing, custom features, dedicated support, training, SLA, and custom integrations. You need to contact sales for details.
• Is billing based on each waitlist?

  Billing is primarily based on the number of monthly visits (bookings and waitlisted parties) and the number of locations, according to the selected plan tier.
• What are my payment options - credit card and/or invoicing?

  Standard plans typically use credit cards. Invoicing and Purchase Orders (PO) are mentioned as available for the Enterprise plan.

Qwaiting FAQs

• What is Qwaiting?

  Qwaiting is a smart queue management system designed to streamline customer wait times and enhance the overall business experience. It helps manage appointments, reduce wait times, and improve customer satisfaction.
• How does Qwaiting work?

  Customers can join a virtual queue, book appointments online, or receive real-time updates. Businesses can monitor wait times, optimize staff allocation, and reduce overcrowding using the system.
• What types of businesses can use Qwaiting?

  Qwaiting is suitable for various businesses including restaurants, retail stores, healthcare providers, salons, banks, public sector offices, educational institutions, and more where managing customer wait times or appointments is necessary.
• How easy is it to set up Qwaiting?

  Setting up Qwaiting involves creating an account, customizing queue settings, and sharing the queue link with customers. Support is available to guide users through the process.

Uptime Monitor

Uptime Monitor