AI for IT service management - AI tools

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

AI Techservices provides customized AI solutions and services to enhance operational efficiency and drive revenue for businesses across various industries. They specialize in machine learning, chatbots, image processing, and NLP.

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Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

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Resolvd automates IT and cloud tasks with AI-powered scripts and agents, streamlining workflows like onboarding, provisioning, and access management.

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Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

ITVA's AI platform provides automated network troubleshooting, documentation, and privileged access management, reducing MTTR and improving operational efficiency.

• Freemium
• From 4$

Circuitry.ai provides AI-driven Decision Intelligence solutions to enhance service, parts, warranty, and product operations for manufacturers, boosting productivity and efficiency.

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unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

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HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

ManageEngine provides enterprise-grade AI-enhanced solutions to monitor, manage, and secure IT infrastructure for organizations of all sizes.

• Free Trial

MicroAI provides advanced Edge and Embedded AI/ML platforms for IT and OT asset optimization, offering solutions for machine intelligence, smart connectivity, security monitoring, digital factory, and knowledge management.

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Itransition is a global software engineering company offering comprehensive IT services, including AI development, intelligent automation, data analytics, and custom software solutions across various industries.

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Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

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AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

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BigPanda is an AI-powered platform for IT Operations and Incident Management. It helps teams stay ahead of incidents, automate workflows, and improve service reliability.

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Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

TaskUs offers outsourced digital services, including AI Operations and Agentic AI Consulting, to help innovative technology companies manage and scale their AI initiatives.

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IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

Fieldproxy offers AI-powered solutions for service businesses to optimize scheduling, customer support, and data retrieval, enhancing efficiency and profitability.

• Paid
• From 40$

USM Business Systems provides AI development services, including machine learning, data science, and cloud-enabled solutions, to help enterprises automate processes and accelerate digital transformation.

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Damco Group provides AI & ML services to help businesses automate processes, enable smart decision-making, and accelerate digital transformation.

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Etaprise is an AI-powered field service management platform designed to maximize productivity, profits, and customer satisfaction for enterprise and residential businesses.

• Free Trial
• From 39$

Site24x7 is an AI-driven, all-in-one IT monitoring platform designed for DevOps, IT operations, and MSPs, enabling comprehensive visibility across websites, servers, networks, clouds, and applications.

• Free Trial

Furl is an AI-powered platform that automates investigation, prioritization, and remediation of IT and security issues. It integrates with existing tools to provide a comprehensive and efficient solution for IT operations teams.

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Powered By Agency provides bespoke AI automation solutions, including chatbots and CRM integrations, to help service businesses scale efficiently.

• Contact for Pricing