customer experience analytics tool - AI tools

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

• Contact for Pricing

Contentsquare is a digital experience analytics platform that provides insights into customer behavior on websites and apps, helping businesses optimize journeys, improve conversions, and increase customer lifetime value.

• Free Trial

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

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AttentionKart is an AI-powered analytics platform that provides real-time customer behavior insights and emotion monitoring for retail, automotive, educational, and workspace environments.

• Paid
• From 35$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.

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Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

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Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

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Datacy is a consumer intelligence platform that decodes online behavior to provide insights into shopping decisions, helping businesses grow revenue.

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Clogg.ai is an AI-powered analytics assistant that helps website owners improve user experience through smart data analysis and actionable recommendations.

• Usage Based

June is a comprehensive Product & Customer Analytics Software that helps B2B SaaS companies prevent churn and improve customer retention through detailed user behavior analysis and proactive customer success strategies.

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LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

• Paid

UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

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Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

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ChainFuse uses Gen AI to track customer feedback trends, provide critical alerts, and deliver weekly insights, helping businesses minimize churn and enhance user satisfaction.

• Freemium
• From 24$

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

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Canvas is an AI-powered platform that helps businesses improve customer success. It detects risks, uncovers opportunities, and drives client value through proactive intelligence.

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EcomStat centralizes e-commerce analytics, providing insights into costs, customer trends, and performance metrics in one real-time view to boost profitability for online businesses.

• Free Trial
• From 6$

Usermaven provides comprehensive website and product analytics with AI-powered insights, focusing on privacy and ease of use. It's a powerful alternative to traditional analytics platforms, designed for marketers and product professionals.

• Freemium
• From 12$

Flowpoint is an AI-powered web analytics platform that helps marketing teams understand visitor behavior, optimize conversion rates, and improve website performance through interactive visualizations and intelligent insights.

• Freemium
• From 49$

Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

• Freemium

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Comments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.

• Paid
• From 39$

Quantum Metric is a digital analytics platform that helps teams monitor, diagnose, and optimize digital experiences. It provides insights into user behavior and identifies friction points to improve customer satisfaction and drive revenue.

• Contact for Pricing