IT help desk chat software with Teams - AI tools

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Perfect Wiki is an AI-powered help center integrated with Microsoft Teams that transforms company knowledge into a self-service resource, answering questions and improving knowledge management.

• Paid
• From 79$

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Centro enhances team effectiveness by integrating Salesforce with Microsoft Teams and Slack through native, no-code tools and automations, streamlining workflows and improving collaboration.

• Paid
• From 15$

Perfect Wiki is an AI-powered knowledge base solution integrated directly into Microsoft Teams, enabling organizations to create and manage self-service help centers while leveraging AI to answer employee questions automatically.

• Paid
• From 79$

JediDesk is an AI-powered customer communication platform offering live chat, knowledge base, and CRM features to automate support and enhance sales.

• Free Trial

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

RockTeam provides enterprise IT consulting services, specializing in collaboration systems, managed support, security, and digital transformation, including AI applications for manufacturing and scientific research. Optimize your IT infrastructure and software licensing with experienced consultants.

• Contact for Pricing

Easy-Tix is an AI-powered service desk solution designed to streamline customer support for small businesses with intelligent ticket management and seamless team collaboration.

• Freemium
• From 29$