Slack bot for IT support - AI tools

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

Botler is an AI assistant designed for Slack, enhancing team productivity and communication. It integrates seamlessly into workspaces for smart conversations, task management, and information retrieval.

• Free Trial
• From 20$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

incident.io is an AI-powered incident management platform offering on-call scheduling, rapid response, and automated status updates, designed to support modern teams in minimizing downtime and improving resolution times.

• Freemium
• From 19$

Question Base is an AI-powered autoresponder tool designed for Slack that efficiently handles and automates answers to repetitive questions.

• Paid
• From 50$