Top AI tools for # omnichannel

SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

• Contact for Pricing

Roojoom is an AI-powered platform that orchestrates personalized customer journeys across multiple channels to optimize business goals and customer experiences. It offers automated journey optimization without coding requirements.

• Contact for Pricing

GPT-trainer is a no-code platform for creating customizable AI agents that integrate with business systems, offering chatbots trained on proprietary data with omnichannel deployment capabilities.

• Freemium
• From 49$

Dialogview is an AI-powered platform that combines customer support and conferencing solutions to deliver seamless, omnichannel communication experiences for businesses.

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Botsify is an omnichannel AI chatbot platform that enables businesses to automate customer support and sales across multiple channels including Website, WhatsApp, Facebook Messenger, Instagram, and Telegram.

• Freemium
• From 49$

BotDistrikt is a comprehensive chatbot platform that enables businesses to create AI-powered, personality-driven virtual assistants for customer engagement and lead qualification, handling over 25 million conversations monthly.

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Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

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Proto is an AI-powered customer experience platform offering multilingual chatbots, unified inbox management, and comprehensive customer support solutions for enterprises across financial, healthcare, transport, and government sectors.

• Freemium
• From 245$

Chaindesk is a no-code platform that enables businesses to create custom ChatGPT-powered chatbots trained on company data, offering automated support and lead generation across multiple channels.

• Freemium
• From 25$

TALKR is a comprehensive AI-powered callbot platform that provides omnichannel virtual assistants for business communication, offering automated phone support, appointment scheduling, and customer service solutions with natural language processing capabilities.

• Usage Based
• From 14$

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$

Jarbas AI is an advanced AI platform that combines autonomous customer support agents with content creation capabilities, helping businesses automate up to 90% of their support inquiries while enhancing team productivity.

• Free Trial

WiiChat is an AI-powered chatbot platform that enables businesses to create intelligent assistants for customer support, marketing, and sales across multiple channels including WhatsApp and Instagram.

• Freemium
• From 99$

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Flochat is an AI-powered omnichannel communication platform that enables businesses to automate customer interactions across 15+ messaging channels with ChatGPT integration and advanced e-commerce capabilities.

• Freemium
• From 55$

Enalito is an AI-powered ecommerce marketing platform that combines personalization, automation, and analytics to boost sales and enhance customer engagement through smart segmentation and omnichannel marketing.

• Freemium

Crisp is a comprehensive business messaging platform that combines AI capabilities, team collaboration tools, and customer support features to centralize all communications and customer data in one place.

• Freemium
• From 45$

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

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Insighto.ai is a comprehensive AI-powered communication platform offering multilingual chatbots and voice agents for customer support across multiple channels, including live chat, phone, SMS, Messenger, WhatsApp, and Instagram.

• Freemium
• From 24$

BotPenguin is an AI-powered chatbot maker platform that enables businesses to create and deploy chatbots across multiple channels including WhatsApp, Facebook, Instagram, Telegram, and websites. It offers automated customer support, lead generation, and marketing automation with ChatGPT integration.

• Freemium

AutoBiz is an AI-powered sales assistant that helps e-commerce businesses boost sales through smart consulting, automated order creation, and multi-channel support. Powered by OpenAI's GPT technology, it offers multilingual capabilities and seamless integration with various e-commerce platforms.

• Freemium
• From 19$

echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$

Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

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Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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Social Connector is an AI-powered marketing automation platform that gamifies customer engagement through programmatic rewards, custom redemption sites, and interactive leaderboards.

• Paid
• From 100$

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

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STELLA™ Copilot is an AI-powered customer engagement platform designed specifically for the automotive industry. It enhances dealership operations and customer satisfaction through seamless AI integration.

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Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

• Free Trial

ZEPIC is an AI-infused customer engagement platform that unifies data and channels, empowering marketers to build deeper connections and drive business impact.

• Usage Based
• From 99$

Cyara provides an AI-led customer experience assurance platform that helps businesses test, monitor, and optimize their contact center technology including IVRs, chatbots, and voice interactions.

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HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

• Contact for Pricing

FloatChat is an AI-powered omnichannel chatbot platform that enables businesses to automate customer interactions across multiple messaging platforms without coding, offering personalized customer experiences and streamlined communication.

• Freemium
• From 39$

SleekFlow is an AI-powered platform that unifies customer conversations across multiple messaging channels, enabling businesses to automate marketing, sales, and support workflows while providing personalized customer engagement.

• Freemium
• From 149$

ChatFlow is an AI-powered customer support platform that automates customer interactions across multiple channels, reducing support time by 35+ hours per week while maintaining high satisfaction rates.

• Freemium
• From 60$

eBanqo is an omnichannel customer engagement platform that combines AI chatbots, live chat, and messaging integration across multiple social media platforms to streamline customer service and automate business communications.

• Freemium

Intempt is a comprehensive AI-powered growth platform that helps businesses optimize customer experiences through data integration, personalization, and omnichannel campaign management.

• Freemium
• From 22$

Helpix AI offers automated customer service with an omnichannel approach, enhancing customer interactions with advanced AI technologies.

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• API

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

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ChatGen is an AI-powered hybrid chatbot platform that enables businesses to automate conversations across multiple channels including WhatsApp, Messenger, Twitter, and Slack for sales, support, and lead generation.

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Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

• Paid
• From 6$

Maya AI is an enterprise-grade AI platform that combines workflow automation, personalized communication, and intelligent process optimization across HR, customer service, and regulatory compliance sectors.

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Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

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Chat Breezes is an omnichannel customer engagement platform that unifies social media messaging, enabling businesses to manage conversations, automate responses, and drive sales through a centralized inbox.

• Freemium
• From 39$

Elastic is an AI-powered omnichannel chatbot platform that enables businesses to engage customers across 12+ social channels including WhatsApp, Facebook, Instagram, and Google My Business, offering 24/7 automated customer support and lead generation capabilities.

• Paid
• From 1099$

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Unthread is an AI-powered service management platform that integrates with Slack to automate ticket tracking, prioritization, and resolution while providing omni-channel support capabilities.

• Paid
• From 50$

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.

• Contact for Pricing