eGain - Alternatives & Competitors

Ranked by Relevance

• 1
  iEngage.ai Unlock Enterprise Knowledge from Conversations with AI

  iEngage.ai is an AI-powered API platform designed to extract reusable knowledge from enterprise conversations, transforming unstructured data into an accessible knowledge graph.

  • Contact for Pricing
• 2
  Knowmax AI-Guided Knowledge Management Platform

  Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

  • Contact for Pricing
• 3
  FlowGent AI Conversational AI Agents that automate your Customer Experience

  FlowGent AI is a platform for building and deploying conversational AI agents that handle customer support, integrate with various channels, and drive revenue.

  • Freemium
  • From 29$
• 4
  Graft Intelligent Knowledge Management

  Graft is an AI-powered knowledge management platform that equips teams with instant access to company information through a conversational interface, improving productivity and decision-making.

  • Paid
  • From 20$
• 5
  Gleen AI Shopping & Support Concierge for Your Online Store

  Gleen AI is an AI-powered customer support and shopping assistant platform that provides personalized assistance at scale while maintaining brand quality. It offers automated support, product recommendations, and multi-channel integration for e-commerce businesses.

  • Freemium
  • From 1$
• 6
  Chat Aid AI co-pilot which unlocks your company's knowledge instantly

  Chat Aid is an AI-powered knowledge search tool that integrates with workplace apps to provide instant answers to questions across all connected platforms, helping teams save time and increase productivity.

  • Free Trial
  • From 25$
• 7
  Decagon AI Customer Service Agents for the Enterprise

  Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

  • Contact for Pricing
• 8
  CX Genie Achieve 24/7 Customer Support Excellence with AI

  CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

  • Freemium
  • From 15$
• 9
  Dokko Conversational AI Platform for Knowledge Sharing

  Dokko is an advanced AI chatbot platform that revolutionizes knowledge management through natural language understanding, enabling seamless information sharing across organizations and customer support channels.

  • Paid
  • From 99$
• 10
  AiChat Award-Winning Conversational AI Platform for Brands

  AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

  • Contact for Pricing
• 11
  EBI.AI Use AI to grow your business

  EBI.AI offers an AI-powered customer assistant platform to help businesses improve customer service, increase capacity, and reduce costs. Launch an AI assistant in minutes or utilize their team for comprehensive AI solutions.

  • Usage Based
• 12
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 13
  Tactful AI Simpler, Better and Modern Customer Service

  Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

  • Freemium
• 14
  CCXAI AI-Powered Customer Communication

  CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

  • Paid
  • From 15$
• 15
  Botwise Empower your team and customers to get answers in seconds!

  Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.

  • Free Trial
• 16
  HELPX.AI Coding-Free AI-Driven Solutions to Effortless Automated Customer Service.

  HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

  • Freemium
  • From 39$
• 17
  Teneo.AI The Leading Agentic AI Platform for Contact Center Automation

  Teneo.AI is a leading Agentic AI platform designed for contact center automation. It helps enterprises automate Tier 1 support, enhance customer experiences, and achieve significant cost savings.

  • Contact for Pricing
• 18
  Zoomin Unify Your Product Content, Deliver Personalized Experiences

  Zoomin is a platform that unifies product content from various sources, delivering personalized and accessible knowledge to every customer touchpoint.

  • Contact for Pricing
• 19
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 20
  Kaila.ai You are one question away from the correct answer

  Unlock instant access to accurate information with Kaila's cutting-edge AI, eliminating the need for tedious searches.

  • Contact for Pricing
  • API
• 21
  ExpertOps AI AI-Powered Digital Employees for Business Operations

  ExpertOps AI provides AI-powered digital employees to automate business operations, support teams, and enhance customer engagement using generative AI.

  • Contact for Pricing
• 22
  GLBNXT The knowledge workers AI platform for enterprises

  GLBNXT is an AI platform that leverages company data to empower knowledge workers with streamlined workflows, enhanced decision-making, and automated tasks.

  • Contact for Pricing
• 23
  Knowledg.io Transform Your Expertise Into Unique AI Tools

  Knowledg.io is a platform that enables agencies to create custom AI tools by converting their expertise into scalable digital solutions, promising up to 70% time savings through personalized AI workspaces.

  • Freemium
• 24
  Guru Your company’s AI single source of truth

  Guru is an AI-powered platform combining enterprise search, a company wiki, and an intranet to centralize company knowledge and provide instant, reliable answers within your workflow.

  • Free Trial
  • From 18$
• 25
  KMS Lighthouse AI-Powered Knowledge Management for Fast, Consistent Service

  KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

  • Contact for Pricing
• 26
  eBotify AI-Powered Conversational Chatbots for Business Growth

  eBotify delivers industry-specific AI chatbots to enhance customer engagement, streamline support, and drive efficient communication across multiple digital channels.

  • Contact for Pricing
• 27
  Klart AI Enterprise-grade AI Assistant Connected to Company Knowledge & Tools

  Klart AI is an intelligent enterprise assistant that integrates with internal tools and company knowledge bases to enhance team efficiency and collaboration through multi-channel communication and advanced AI capabilities.

  • Freemium
  • From 15$
• 28
  Helpjuice AI-Powered Knowledge Base Software That Does It All

  Helpjuice is an AI-powered knowledge base software designed to streamline customer support and internal knowledge management. It offers features like AI search, customizable themes, and robust analytics.

  • Paid
  • From 120$
• 29
  Confi AI Your team's knowledge, instantly accessible

  Confi AI transforms company documentation into instant answers via a chatbot, accessible directly in platforms like Slack, eliminating search time and improving team efficiency.

  • Free Trial
  • From 9$
• 30
  Traversaal Empowering Enterprise Knowledge Management

  Traversaal is a unified platform providing organizations the capability to deploy state-of-the-art AI products as APIs and SaaS, unlocking the power of all data within their ecosystem.

  • Contact for Pricing
• 31
  Leena AI Agentic AI for Enterprise Ticket Reduction

  Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

  • Contact for Pricing
• 32
  Answer AI Instant customer support, always switched on

  Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

  • Freemium
  • From 19$
• 33
  ContextClue AI Knowledge Base to Boost Your Business

  ContextClue is an enterprise-level AI solution that provides intelligent data integration, text summarization, and document generation capabilities, enabling businesses to analyze and leverage their knowledge base effectively.

  • Contact for Pricing
• 34
  KnowledgeBase AI-powered knowledge base for lightning-fast customer support and effortless self-service.

  KnowledgeBase is an AI-powered knowledge base software designed for fast customer support and easy self-service. It offers features like AI search, multiple knowledge bases, and AI-driven article generation.

  • Paid
  • From 49$
• 35
  Kaizan Client Relationship Excellence

  Kaizan is an AI assistant designed for client-facing teams, empowering them to deliver exceptional client experiences and improve relationship management.

  • Paid
  • From 60$
• 36
  FlowGen Simplify Knowledge, Amplify Productivity

  FlowGen is an AI-powered platform that unifies scattered team tools and data into a real-time knowledge hub, enhancing productivity and streamlining decision-making processes.

  • Contact for Pricing
• 37
  eDesk Intelligent Customer Engagement for Ecommerce

  eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

  • Freemium
  • From 65$
• 38
  CustomGPT.ai Build custom AI agents from your content

  CustomGPT.ai is a no-code platform that enables businesses to create custom AI agents for enhanced customer experiences and improved team productivity.

  • Free Trial
  • From 99$
• 39
  Axero Copilot AI-Powered Knowledge Management for Modern Intranets

  Axero Copilot is an advanced AI-powered intranet solution designed to centralize knowledge management, boost team collaboration, and streamline internal communications for organizations of all sizes.

  • Contact for Pricing
• 40
  AI Techservices Create AI Powered Applications to Enhance Operational Efficiency and Fuel Business Growth.

  AI Techservices provides customized AI solutions and services to enhance operational efficiency and drive revenue for businesses across various industries. They specialize in machine learning, chatbots, image processing, and NLP.

  • Contact for Pricing
• 41
  TaskingAI Orchestrate AI Applications That Truly Understand Your Business.

  TaskingAI empowers businesses to create and deploy customized AI applications, enhancing team collaboration and customer engagement.

  • Freemium
  • From 59$
• 42
  AWSME.ai Scale Smarter with AI That Understands Your Business

  AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

  • Paid
  • From 99$
• 43
  QuestWiz AI-Powered customer support agent for SMB

  QuestWiz is an AI-powered customer support solution that creates personalized agents by learning from your website and files in just 2 minutes, providing 24/7 automated customer support without requiring AI or coding expertise.

  • Free Trial
  • From 16$
• 44
  DocuStack.ai Powering enterprises with AI Agents

  DocuStack.ai is an enterprise-ready AI platform that provides custom-built AI agents to transform customer interactions and business workflows with no-code deployment options.

  • Paid
  • From 399$
• 45
  Kapture CX Deliver Hyper-personalized CX with the Power of Vertical AI

  Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

  • Contact for Pricing
• 46
  CXone Mpower AI Customer Service Automation

  CXone Mpower is an AI platform for customer service automation that orchestrates workflows, agents, and knowledge to deliver precise and efficient customer experiences.

  • Paid
  • From 71$
• 47
  Gnani.ai Industry’s most comprehensive Multimodal & Multilingual Agentic AI Platform

  Gnani.ai offers a unified, multimodal, and multilingual Agentic AI platform designed for enterprises to enhance agent performance, customer experience, and operational efficiency.

  • Contact for Pricing
• 48
  Sinequa Your Company. Augmented.

  Sinequa provides a secure, AI-powered search platform and GenAI Assistants to augment employees by connecting all enterprise content, enabling faster insights, innovation, and productivity.

  • Usage Based
• 49
  Real-Time Call AI Reduce Call Handle Time by 30% with Real-Time Call Center AI

  Real-Time Call AI provides call center agents with real-time prompts based on the company knowledge base, improving service quality and reducing call handle time.

  • Contact for Pricing
• 50
  C2Perform Streamline Contact Center Operations with AI-Driven Performance Tools

  C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

  • Paid
  • From 25$