What is matmat AI?

matmat AI is a powerful AI-driven communication management solution designed for local businesses seeking to streamline customer interactions and maximize lead conversion rates. Its unified inbox, called wINBOX, aggregates website forms, SMS, calls, and messages from various third-party platforms into a single, organized dashboard. The platform leverages AI to provide instant and personalized responses, manage routine inquiries, and prioritize high-value leads, ensuring no opportunity is lost—even outside business hours.

With features like Instant Leads technology and AI-powered conversation management, matmat AI automates pre-qualification, schedules appointments, and escalates complex queries when human intervention is needed. The system easily integrates with existing tools, requires minimal setup, and employs continuous learning to improve responses over time. Delivering enterprise-level capabilities at accessible pricing, matmat AI empowers businesses to gain control over communications while saving time and driving growth.

Features

Unified Inbox: Aggregates website forms, texts, calls, and third-party messages into one interface
AI-Powered Responses: Instantly replies to customer inquiries with natural, personalized messages
Instant Lead Qualification: Pre-qualifies and routes high-priority leads or schedules appointments automatically
24/7 Conversation Management: Maintains engagement and responses outside regular business hours
Smart Filtering & Prioritization: Organizes and highlights conversations for efficient management
Seamless Integrations: Works with various messaging platforms, forms, and phone systems
Customizable AI: Learns business information, tone, and frequently asked questions
Advanced Analytics: Offers reporting on conversation performance and lead conversion
Dedicated Support: Includes account management and, for higher tiers, premium support
Fast and Easy Setup: Quick integration with no specialized training required

Use Cases

Automatically reply to customer inquiries received after business hours
Qualify and respond to leads from multiple platforms within seconds
Aggregate and manage communications from different sources in one dashboard
Schedule customer appointments without manual intervention
Reduce missed opportunities due to slow response times
Free staff from repetitive communication tasks to focus on core business activities
Personalize responses to reflect business tone and brand
Improve lead conversion and customer satisfaction for service businesses

FAQs

How difficult is it to set up matmat AI?

Setup typically takes less than 30 minutes, and the team assists in connecting your existing communication channels to the platform.
Will responses from matmat AI sound robotic?

No, the AI adapts to your business's tone and style to provide natural, personalized replies.
Is matmat AI compatible with software I'm already using?

Yes, the platform integrates with most common business tools and messaging platforms to fit easily into your existing workflow.
Is there a way to try matmat AI before subscribing?

Businesses can join the waitlist for early access to the beta program and experience the service firsthand.