CoSupport AI
What is prismreplay.com?
Utilize AI-driven insights to understand user behavior and enhance product performance. This platform automatically analyzes session replays, providing clear, actionable summaries of user journeys, identifying where users struggle, and highlighting areas for improvement. It helps pinpoint conversion issues, detect bugs, and optimize workflows without the need for manual dashboard management after each release.
The system integrates with existing development tools like Linear, GitHub, and Cursor, allowing insights to be quickly turned into actionable tasks. It tracks core user flows, page visits, user actions, and workflow completions, using embedding models to cluster similar journeys and reveal significant patterns. This approach enables teams to proactively address user friction points and continuously refine the product experience.
Features
- AI-Powered Session Analysis: LLM automatically generates holistic user journey summaries.
- Pixel-Perfect Session Replay: Watch user sessions exactly as they happened.
- AI-powered struggle detection: Identifies moments when users get stuck.
- Actionable Insights: Provides concise explanations of issues and potential fixes.
- Integration with Developer Tools: Connects with Linear, GitHub, and Cursor.
- JavaScript Error Reporting: Captures and reports errors occurring during sessions.
- Performance Data: Tracks performance metrics during user sessions.
- Conversion Funnels: Analyzes user progression through defined steps (Professional plan+).
- Product Analytics: Offers detailed insights into product usage (Professional plan+).
Use Cases
- Identifying conversion rate drop-offs in user funnels.
- Detecting and diagnosing bugs affecting user experience.
- Optimizing user workflows for better efficiency and completion rates.
- Understanding user behavior patterns through session replay analysis.
- Proactively reaching out to users encountering issues in real-time.
- Improving product usability based on identified friction points.
FAQs
-
Do you offer a self-hosted solution?
Yes, a self-hosted option is available with the Enterprise plan. -
Is discounted annual pricing available?
Yes, annual pricing offers a 20% saving compared to monthly plans. -
What kind of support do you offer?
Priority support and a dedicated success manager are available with the Enterprise plan. General support is available via email. -
Do you give discounts for startups or early-stage companies?
Yes, discounted plans are offered for pre-Series A, early-stage teams. You need to schedule a call to discuss startup pricing.
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prismreplay.com Uptime Monitor
Average Uptime
99.58%
Average Response Time
113.3 ms
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