Best Customer Engagement AI tools

Elevate your brand's interaction game, make lasting connections, and boost customer satisfaction effortlessly.

• 

  Interact
  Connect with your customers at scale

  

  Interact is an AI-powered platform for creating interactive quizzes designed to boost engagement, generate leads, and gather customer insights for businesses across various industries.

  Pricing:

  Free Trial

  Starts from 27$
  Key Features:

  • AI Quiz Maker: Create quizzes tailored to your business with AI.
  • Integrations: Connect quizzes to platforms like ActiveCampaign, ConvertKit, HubSpot, Mailchimp, Zapier, and more.
  • Custom Design: Tailor your quiz appearance to fit your brand identity.
  • Branching Logic: Ask users different questions based on their previous answers for personalized paths.
  • Lead Generation Forms: Capture visitor information within the quiz experience.
  • Product Recommendation: Suggest relevant products or services based on quiz results.
  • Audience Segmentation: Categorize leads based on their quiz responses for targeted follow-ups.
  • Conversion Tracking: Monitor quiz performance using integrations like Google Analytics (Growth/Pro plans).
  • Advanced Analytics: Analyze aggregated audience data and identify drop-off points (Growth/Pro plans).
  Use Cases:

  • Generating qualified leads for marketing campaigns.
  • Increasing user engagement on websites and landing pages.
  • Providing personalized product recommendations in e-commerce.
  • Segmenting email lists for targeted marketing automation.
  • Educating audiences about specific topics or services.
  • Offering interactive customer support or needs assessment.
  • Growing client bases for coaches and consultants.
  • Building email subscriber lists for content creators.
  More details Visit Interact

• 

  MsgBubble
  One Inbox. Every Message. More Customers.

  

  MsgBubble is an AI-powered business communication platform designed to help businesses manage customer interactions across multiple channels like SMS, email, web chat, and social media, improving engagement and conversion rates.

  Pricing:

  Freemium

  Starts from 49$
  Key Features:

  • Unified Inbox: Manage conversations from SMS, Email, Web Chat, Social Media, Web Forms, and Phone in one place.
  • AI-Powered Engagement: Utilizes AI to warm up leads and answer frequently asked questions via web chat.
  • Review Management: AI tools help generate and manage Google reviews to improve local SEO.
  • Appointment Scheduling: Online booking system with automated SMS reminders and a check-in kiosk option.
  • Multi-Channel Communication: Engage customers via SMS, Email, Web Chat, Video Chat, and Social Media.
  • Payment Processing: Accept online and in-store payments, including text-to-pay invoices.
  • Lead Generation Tools: Build high-converting lead forms and landing pages.
  • Digital Signatures: Create and manage documents requiring customer signatures online.
  • Website Builder: Includes AI chat functionality for websites.
  • White-Label Option: Agencies can resell the CRM under their own branding.
  Use Cases:

  • Centralizing customer communication across multiple channels.
  • Improving lead response times and engagement.
  • Generating more positive online reviews and managing online reputation.
  • Automating appointment scheduling and reducing no-shows.
  • Capturing leads through website chat and forms.
  • Streamlining invoicing and payment collection via text messages.
  • Providing customer support through various channels including video chat.
  • Managing Google Business Profile information and interactions.
  • Agencies reselling CRM software under their own brand.
  More details Visit MsgBubble

• 

  EchoDial
  Streamline Your Customer Communication

  

  EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

  Pricing:

  Paid

  Starts from 50$
  Key Features:

  • Automated Calls: Send scheduled pre-recorded calls for reminders or promotions.
  • Automated SMS & MMS: Engage customers instantly with automated text and multimedia messages.
  • Automated Emails: Send unlimited emails to reach audiences effectively.
  • AI-Generated Emails: Automate personalized email creation using AI.
  • AI-Generated Social Media Posts: Create engaging social media content with AI assistance.
  • AI-Generated Images: Produce images for marketing and social media using AI.
  • AI-Powered SEO Tools: Generate SEO keywords and product descriptions to improve online visibility.
  • AI Chat: Offers an interactive AI chat feature for communication.
  Use Cases:

  • Automating customer outreach for marketing campaigns.
  • Sending appointment reminders for service-based businesses.
  • Promoting products or services via automated calls, SMS, and emails.
  • Enhancing online visibility with AI-generated SEO content.
  • Streamlining social media marketing with AI-created posts and images.
  • Improving overall efficiency of customer communication processes.
  More details Visit EchoDial

• 

  Pulz.io
  Your AI-Driven Lead Magnet for Every Digital Interaction.

  

  Pulz.io uses AI to create tailored user journeys, dynamic chat tools, and adaptive forms that enhance engagement and conversion rates. It provides real-time, personalized responses and recommendations optimized for various industries.

  Pricing:

  Freemium
  Key Features:

  • Real-Time, AI-Driven Recommendations: Provides immediate insights and tailored recommendations to users.
  • Personalized Experiences: Delivers customized interactions that resonate deeply with the audience.
  • Enhanced Engagement and Increased Conversion: Actively engages users with personalized suggestions, boosting conversion rates.
  • Accurate Data Collection and Analysis: Collects precise data to understand the audience and refine outreach methods.
  • Branded and Tailored Solutions: Customizes SaaS to reflect the brand and meet specific use case requirements.
  • Ease of Use and Implementation: Designed for straightforward setup and management.
  • Performance Analytics: Leverages A/B testing to experiment with user scenarios and optimize strategies.
  Use Cases:

  • Real Estate Client Engagement
  • Retail Customer Interaction
  • SaaS Customer Support
  • Travel Booking Assistance
  • Public Sector Citizen Communication
  • Professional Services Client Management
  • Media Content Distribution
  • Manufacturing Process Optimization
  • Fitness and Wellness Client Interaction
  • Financial Services Client Engagement
  • Energy Resource Management
  • Education Student Engagement
  • eCommerce Product Recommendations
  • Digital Marketing Lead Generation
  • Consumer Goods Customer Interaction
  • Communication Customer Service
  More details Visit Pulz.io

• 

  Impact AI
  Unlock insights from interaction data and deliver personalised customer experience at scale and increase loyalty.

  

  Impact AI utilizes Natural Language Processing and Machine Learning to analyze customer interactions, providing insights into sentiment and enabling personalized experiences to enhance loyalty and optimize team performance.

  Pricing:

  Contact for Pricing
  Key Features:

  • Sentiment Analysis: Understands customer mood and feelings through Natural Language Processing.
  • Machine Learning Insights: Extracts actionable intelligence from interaction data.
  • Compliance Monitoring: Identifies potential compliance issues in communications.
  • Brand Protection: Flags interactions that could negatively impact brand perception.
  • Performance Optimization: Provides data to fine-tune sales and retention team strategies.
  • Personalization at Scale: Enables tailored customer experiences based on interaction analysis.
  Use Cases:

  • Improving customer satisfaction and loyalty through personalized interactions.
  • Optimizing sales and retention team performance based on data insights.
  • Monitoring customer communications for compliance adherence.
  • Protecting brand reputation by identifying negative sentiment or problematic interactions.
  • Understanding customer mood and feedback at scale.
  • Enhancing overall customer experience management.
  More details Visit Impact AI

• 

  Laila
  AI that builds lasting relationships with your customers

  

  Laila is an AI-powered customer engagement platform that transforms business interactions into lasting relationships through personalized communication across multiple channels like WhatsApp, Instagram, and website widgets.

  Pricing:

  Contact for Pricing
  Key Features:

  • Deep Personalization: Creates customized interactions based on customer history and preferences
  • Multi-Channel Communication: Supports WhatsApp, Instagram, website widgets, and phone calls
  • Business Integration: Seamlessly connects with Phorest, Shopify, and Stripe
  • Real-time Engagement: Provides instant, natural conversations across all platforms
  • Automated Booking Management: Handles scheduling and appointment confirmations
  Use Cases:

  • Beauty salon appointment scheduling
  • Spa service bookings
  • Customer support automation
  • Lead generation and management
  • Multi-location business management
  • Personalized customer communication
  More details Visit Laila

• 

  LoopBridge
  Understand What Your Customers Really Need

  

  LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

  Pricing:

  Paid
  Key Features:

  • Unlock Upsell Opportunities: Spot moments when customers are ready for more through smart analysis of interactions.
  • Churn Prediction: Predict potential churns with high accuracy, enabling proactive steps to retain valued customers.
  • Prioritize Feature Requests & Bugs: Streamline the management of feature requests and bug reports, turning customer feedback into actionable insights.
  • Co-Pilot: Unlock deep customer insights with a single question, analyze trends, and understand customer needs instantly.
  • Auto Markers: Automatically highlight key topics across all customer interactions.
  • Customized Summaries: Define exactly what insights matter most and get tailored summaries.
  • Interaction Analysis: Refine and improve customer interactions through analysis of communication patterns.
  • Precise Trend Discovery: Highlights emerging themes and patterns across customer interactions.
  Use Cases:

  • Track customer satisfaction and identify areas for improvement.
  • Prevent churn by identifying at-risk customers.
  • Discover upsell opportunities by analyzing customer interactions.
  • Prioritize feature requests and bug fixes based on customer feedback.
  • Improve customer communication through interaction analysis.
  • Identify emerging trends in customer needs and preferences.
  More details Visit LoopBridge

• 

  giosg
  Connect with customers in only meaningful interactions

  

  Giosg is an enterprise-grade platform that helps businesses create conversational experiences on their websites, improving customer service, lead generation, and sales.

  Pricing:

  Contact for Pricing
  Key Features:

  • Web Personalization: Tailor website content to individual visitors.
  • AI Assistants: Automate interactions and support using artificial intelligence.
  • Live Chat: Engage with customers in real-time through a chat interface.
  • Button Chatbots: Deploy chatbots for specific tasks and interactions.
  • Video Bot: Engage customer using video content.
  • Interaction Builder: Create customized interactive experiences.
  • One-to-one Video: Enable personalized video calls with customers.
  • Shoppable Video: Integrate e-commerce functionality within videos.
  • Lead Generation Bots: Automate lead capture and qualification.
  • Multi-step Forms: Simplify complex forms into manageable steps.
  Use Cases:

  • Customer Service
  • Digital Sales
  • Lead Generation
  • Live Shopping
  • HCP Engagement
  More details Visit giosg

• 

  Sprinklr
  Unparalleled AI. Unmatched Productivity. Unified Customer Experience.

  

  Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

  Pricing:

  Contact for Pricing
  Key Features:

  • Unified Platform: Consolidates tools for marketing, service, social, and insights teams.
  • Advanced AI Integration: Utilizes proprietary and generative AI for insights, automation, and personalization (Sprinklr AI+).
  • Sprinklr Service Suite: Offers omnichannel contact center capabilities (voice, chat, social), conversational AI, IVR, knowledge base, and agent assist tools.
  • Sprinklr Social Suite: Features social publishing, engagement monitoring, employee advocacy, social listening, and advertising tools across 30+ channels.
  • Sprinklr Insights Suite: Provides real-time social listening, competitive benchmarking, product insights, location insights, and media monitoring.
  • Sprinklr Marketing Suite: Enables content marketing planning, campaign orchestration, social advertising management, and marketing analytics.
  • Sprinklr Digital Twin: Creates autonomous AI versions of brands/teams for scaled decision-making and task execution.
  • Enterprise-Grade Security & Integrations: Offers robust security, customizability, and integrations with third-party systems.
  • Reporting and Analytics: Comprehensive dashboards and reporting across all modules.
  • Conversational Commerce: Facilitates transactions within chat and social interactions.
  Use Cases:

  • Managing omnichannel customer service interactions from a single platform.
  • Monitoring brand mentions and engaging with customers across social media channels.
  • Conducting market research and competitive analysis using social listening data.
  • Planning, executing, and analyzing global marketing campaigns.
  • Managing social media presence and advertising for distributed teams or franchises.
  • Automating customer service responses with conversational AI chatbots.
  • Improving contact center agent productivity with AI assistance and unified desktops.
  • Gathering customer feedback and insights through surveys and analytics.
  • Managing brand reputation and handling crisis communication.
  • Optimizing content creation and distribution workflows.
  More details Visit Sprinklr

• 

  Interworky
  Supercharge Your Site with AI-Powered Chat

  

  Interworky seamlessly integrates AI chatbots into your website to boost customer satisfaction, automate support, and increase conversions.

  Pricing:

  Freemium

  Starts from 2$
  Key Features:

  • AI ChatBot: Deliver natural, human-like responses powered by advanced AI like ChatGPT, smarter than your FAQs.
  • Website Content Integration: Automatically trains on your website's content, with real-time updates for instant adjustments.
  • Appointment Scheduling: Let customers book appointments seamlessly, with automated reminders and follow-ups.
  • Post-Visit Feedback: Collect valuable feedback with automated surveys sent via email and SMS, synced with your appointments.
  • Realtime Customization: Adjust your ChatBot colors, name, profile picture and knowledge to match your brand perfectly.
  • 24/7 Availability: Always ready to handle customer inquiries and bookings, even outside business hours, with access to all chat logs.
  Use Cases:

  • Enhance customer support on a business website.
  • Automate appointment scheduling for services.
  • Collect customer feedback after appointments.
  • Provide 24/7 availability for customer inquiries.
  • Improve customer engagement through personalized interactions.
  More details Visit Interworky

• 

  Chatness
  Chatbots are finally effortless.

  

  Chatness is an Intercom alternative that provides AI-powered customer service automation, helping businesses streamline support tasks, sales, and marketing through an easy-to-integrate chatbot solution.

  Pricing:

  Free Trial
  Key Features:

  • Lightweight Integration: Less than 150kb widget size with global CDN hosting
  • User Management: Supports both anonymous and authenticated users
  • Lead Generation: Automatic lead and contact collection
  • File Handling: Support for images, videos and document uploads
  • Analytics: User feedback and statistical tracking
  • Custom Authentication: RESTful API and SDKs available
  • Branding Options: Comprehensive customization features
  • Multi-Platform Integration: Connects with Discord, WhatsApp, Facebook Messenger, and Google Calendar
  Use Cases:

  • Customer Support Automation
  • Lead Generation
  • Sales Process Automation
  • Marketing Campaign Management
  • User Engagement
  • Support Ticket Management
  • Customer Data Collection
  More details Visit Chatness

• 

  getapex.app
  Marketing Automation for Webflow Sites

  

  Apex offers marketing automation specifically for Webflow users, facilitating the creation of email journeys like welcome series and post-purchase engagement to nurture subscribers and enhance customer relationships.

  Pricing:

  Free
  Key Features:

  • Seamless Webflow Integration: Connects directly with Webflow for easy setup without technical complexity.
  • Intuitive Journey Builder: Visually design and manage marketing campaigns on an intuitive canvas.
  • Real-Time Event Triggers: Automate email responses based on actions like form submissions or orders.
  • Drag-and-Drop Email Design: Craft emails easily with a drag-and-drop interface or use HTML for advanced control.
  • Ready-Made Journey Blueprints: Launch campaigns quickly using pre-structured templates for customer interactions.
  • Customizable Send Times: Schedule email delivery precisely using minutes, hours, or days.
  • Detailed Campaign Analytics: Measure campaign effectiveness and optimize performance.
  • Email Marketing Focus: Design impactful email campaigns as the primary communication channel.
  Use Cases:

  • Automating welcome emails for new website subscribers.
  • Nurturing leads through automated email sequences.
  • Engaging customers post-purchase to encourage loyalty.
  • Building email marketing campaigns for Webflow sites.
  • Improving customer relationship management for e-commerce stores on Webflow.
  • Simplifying marketing automation for non-technical users.
  More details Visit getapex.app

• 

  brandquiz.io
  Build a Quiz, Survey or Calculator in Minutes

  

  involve.me is an interactive content builder enabling users to create quizzes, surveys, calculators, forms, and lead pages without coding. Capture leads, collect feedback, and boost audience engagement with its drag-and-drop editor and AI-powered features.

  Pricing:

  Freemium

  Starts from 49$
  Key Features:

  • Drag & Drop Editor: Build interactive content visually without coding.
  • AI Suite: Includes AI Funnel Generator, AI Form Generator, AI Quiz Generator, AI Survey Generator, AI Formula Generator, and AI Insights.
  • Multiple Content Types: Create quizzes, surveys, calculators, forms, lead pages, contests, and A/B tests.
  • Extensive Integrations: Connects natively with over 30 platforms (MailChimp, ActiveCampaign, HubSpot, Zapier, etc.) and supports webhooks.
  • Customizable Templates: Start projects quickly with over 350 design templates.
  • Embedding Options: Embed projects as landing pages, inline embeds, or pop-ups on any website.
  • Conditional Logic & Logic Jumps: Create dynamic and personalized user paths.
  • Data Collection & Analytics: Gather user feedback, personal data, and access analytics reports, including detailed funnel insights and A/B testing results (plan dependent).
  • Payment Collection: Accept payments or subscriptions directly through forms.
  • Custom Branding: Remove watermarks, use custom domains, and apply custom CSS (plan dependent).
  Use Cases:

  • Generating qualified leads for sales and marketing.
  • Collecting customer feedback and conducting market research through surveys.
  • Increasing audience engagement with interactive quizzes and contests.
  • Building interactive calculators for estimations or assessments.
  • Creating lead capture pages and forms for email list growth.
  • Running A/B tests to optimize conversion funnels.
  • Qualifying leads by recommending specific products or services.
  • Building sales funnels to guide prospects towards conversion.
  More details Visit brandquiz.io

• 

  Customer.io
  Say more, more powerfully

  

  Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

  Pricing:

  Free Trial

  Starts from 100$
  Key Features:

  • Journeys: Craft and automate messages with a visual workflow builder and omnichannel support.
  • Data Pipelines: Collect, route, and sync first-party customer data across tools and ad networks.
  • Parcel: Code, preview, and collaborate on email creation with a dedicated development platform.
  • Omnichannel Messaging: Engage customers via email, SMS, push, in-app messages, and ad audiences.
  • Real-time Data Activation: Trigger campaigns based on unlimited profile attributes, events, or actions.
  • Analytics & Testing: Monitor performance, track conversions, and optimize messaging with A/B testing.
  • Reverse ETL: Sync data with data warehouses like Snowflake and Big Query.
  • Custom Objects: Enhance message precision using relational data (e.g., companies, courses).
  Use Cases:

  • Automating customer onboarding sequences.
  • Sending personalized marketing campaigns based on user behavior.
  • Delivering targeted promotional messages via multiple channels.
  • Re-engaging inactive users with win-back campaigns.
  • Syncing customer segments with advertising platforms for retargeting.
  • Improving communication for billing and payment reminders.
  • Managing transactional emails and notifications.
  More details Visit Customer.io

• dio_analytica
  Personality + Sales Skills

  

  dio_analytica provides AI sales agents for e-commerce websites, designed to guide customers, answer questions, and increase conversions.

  Pricing:

  Free Trial

  Starts from 299$
  Key Features:

  • AI Sales Agents: Act as 24/7 virtual salespeople guiding customers.
  • Personalized Interaction: Custom-built to match brand tone and speak the language of the target audience.
  • Product Recommendation: Suggests relevant products, bundles, or upgrades based on customer needs.
  • Instant Support: Answers customer questions in real-time.
  • Customer Insights: Captures data on customer behavior, preferences, and questions.
  • Easy Integration: Embeddable as a chat bubble with simple installation.
  Use Cases:

  • Increasing e-commerce conversion rates.
  • Boosting average order value (AOV) through upselling and cross-selling.
  • Improving online customer experience and satisfaction.
  • Providing 24/7 automated sales assistance on websites.
  • Gathering customer insights for marketing and sales optimization.
  • Reducing customer hesitation during the online buying journey.
  More details Visit dio_analytica

• 

  CEQUENS
  AI-powered communication and engagement solutions

  

  CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

  Pricing:

  Contact for Pricing
  Key Features:

  • CEQUENS Omnichannel Chat: Transform engagement with customers through seamless multichannel communications.
  • CEQUENS Verification Hub: Secure your digital platforms with reliable multi-factor OTP solutions.
  • CEQUENS Campaigns: Streamline workflows and connect applications with our powerful integration platform.
  • CEQUENS Bots: AI-powered bots that leverage NLP and AI to automate customer interactions and enhance user experiences.
  • Location Based Advertising: Reach your target audience with relevant and well-placed communications.
  • Mobile Advertising: Maximize your brand's visibility and reach through strategic mobile advertising campaigns.
  • CEQUENS Number Lookup: Validate and enrich customer data with our reliable phone number lookup service.
  • CEQUENS TrueNorth Gateway: Ensure secure and reliable communication through our advanced messaging gateway.
  • CEQUENS IVR: Enhance customer service with interactive voice response systems for efficient call handling.
  • CEQUENS OmniLink Studio: Enhancing and unifying customer communications
  • CEQUENS AI Agent: Empowering customers with advanced conversational AI
  • SMS API: Integrate SMS messaging capabilities into your applications and services.
  • WhatsApp Business API: Engage with your customers on WhatsApp and automate business interactions.
  • Voice API: Elevate your communication needs with seamless voice communication.
  • Push Notification API: Deliver real-time notifications to your users' devices.
  Use Cases:

  • Digital Authentication: Multifactor authentication for secure digital transactions
  • Marketing Communications: Powerful and instant marketing communications
  • Customer Support: Improving customer service performance and ROI
  • Intelligent Engagement: Engaging customers simply and intelligently
  More details Visit CEQUENS

• 

  ScoreApp
  Lead generation & customer engagement at its best

  

  ScoreApp is an AI-powered quiz marketing platform that helps businesses attract warm leads, gain customer insights, and increase sales through customizable scorecards and personalized results.

  Pricing:

  Freemium

  Starts from 39$
  Key Features:

  • AI Quiz Builder: Create complete quizzes automatically with AI assistance
  • Dynamic Results Pages: Deliver personalized recommendations based on responses
  • Landing Page Builder: Drag-and-drop interface for creating custom landing pages
  • CRM Integration: Connect with major platforms like Hubspot, Mailchimp, and Zapier
  • Multiple Question Types: Various formats including scales, multiple choice, and open text
  • Custom Branding: Personalize with company logos, colors, and domains
  Use Cases:

  • Lead Generation Campaigns
  • Customer Qualification
  • Marketing Assessments
  • Educational Series
  • Client Onboarding
  • Audience Segmentation
  More details Visit ScoreApp

• 

  Responsly
  Unified Experience Management Platform

  

  Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

  Pricing:

  Freemium
  Key Features:

  • Email Surveys: Create transactional and recurring surveys.
  • Website Feedback Surveys: Add surveys via embed or widget.
  • Direct Link Surveys: Share surveys through a simple link.
  • In-App Surveys: Integrate within web and mobile applications.
  • WhatsApp Surveys: Cost-effective surveys with higher response rates.
  • SMS Surveys: Reach a wide audience through SMS.
  • AI Survey Generator: Create surveys with AI assistance.
  • Survey Maker: Build custom surveys, forms, quizzes and tests.
  Use Cases:

  • Measure Customer Satisfaction (CSAT)
  • Analyze Customer Effort Score (CES)
  • Track Net Promoter Score (NPS)
  • Gauge Net Sentiment Score (NSS)
  • Assess Employee NPS (eNPS)
  • Evaluate Product Market Fit (PMF)
  • Conduct 360-degree employee reviews
  • Gather product feedback
  • Streamline HR processes
  • Create and share registration forms.
  More details Visit Responsly

• 

  Welly
  Unlock Personalized Interactions to Skyrocket Your Sales

  

  Welly is an AI platform enhancing customer engagement for e-commerce and insurance through personalized AI quizzes and conversational AI, aiming to boost sales and retention.

  Pricing:

  Paid

  Starts from 99$
  Key Features:

  • AI Quiz Builder: Create personalized wellness quizzes to gather demographic data, well-being insights, and symptom information.
  • Conversational AI: Engage customers with real-time, personalized conversations to understand needs and guide purchases.
  • Welly Knowledge Core: Automatically crafts personalized quizzes and supplement plans based on the uploaded product range.
  • AI Chatbots: Provide automated answers to customer questions regarding symptoms, products, or delivery.
  • Health Issue Analysis: Utilizes AI to analyze quiz responses and detect potential health issues for targeted actions.
  • Personalized Recommendations: Delivers product suggestions tailored to individual customer needs and profiles.
  • Marketing Integrations: Connects with Google Analytics, Meta Pixel, TikTok Pixel, and Klaviyo.
  • Symptoms Database Access: Provides access to collected symptom data for deeper insights (Pro plan onwards).
  • Health Concerns Prediction: Offers predictive insights into potential health concerns based on customer data (Business plan onwards).
  Use Cases:

  • Increasing sales for online supplement retailers via personalized quizzes.
  • Improving customer engagement and personalization for e-commerce platforms.
  • Developing targeted marketing campaigns using customer wellness data.
  • Enhancing risk assessment and underwriting accuracy for insurance providers.
  • Generating personalized insurance quotes based on health insights.
  • Boosting average order value (AOV) through tailored product suggestions.
  • Building customer loyalty and retention with personalized plans and communication.
  • Strengthening brand trust via accurate, data-driven recommendations.
  More details Visit Welly

• 

  Social Connector
  Transform customer interactions into rewarding experiences with AI-powered engagement marketing

  

  Social Connector is an AI-powered marketing automation platform that gamifies customer engagement through programmatic rewards, custom redemption sites, and interactive leaderboards.

  Pricing:

  Paid

  Starts from 100$
  Key Features:

  • AI-Powered Automation: Intelligent reward distribution based on user actions
  • Omni-Channel Integration: Seamless connection with various web2 applications
  • Gamified Leaderboard: Live ranking system to showcase user achievements
  • Custom Redemption Site: 24/7 accessible platform for reward redemption
  • Unlimited Resources: Access to unlimited members, rewards, coins, and badges
  Use Cases:

  • Email engagement optimization
  • Customer retention programs
  • User activity incentivization
  • Community engagement building
  • Marketing campaign automation
  • Customer loyalty programs
  More details Visit Social Connector

• 

  Voyado
  Turning data into lasting loyalty

  

  Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

  Pricing:

  Contact for Pricing
  Key Features:

  • Customer intelligence and insights: Gain a comprehensive understanding of customer behavior and preferences.
  • AI-assisted targeting and tactics: Utilize AI to identify and target the right customers with the right products.
  • Automations and ready-to-use triggers: Automate marketing campaigns with pre-built triggers for various customer actions.
  • Loyalty and reward management: Implement and manage loyalty programs to incentivize repeat purchases.
  • Personalized site search: Enhance the online shopping experience with tailored search results.
  • Automated merchandising with endless optimization: Dynamically adjust product displays based on real-time data.
  • Product recommendations: Offer relevant product suggestions to individual customers.
  Use Cases:

  • Enhance customer engagement through personalized marketing campaigns.
  • Improve online conversion rates with optimized product discovery.
  • Build and manage customer loyalty programs.
  • Increase average order value through targeted product recommendations.
  • Re-engage existing customers with personalized offers.
  • Gain insights into customer behavior to refine marketing strategies.
  More details Visit Voyado

• 

  Klaviyo
  Power smarter digital relationships across channels

  

  Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

  Pricing:

  Freemium

  Starts from 45$
  Key Features:

  • Customer Data Platform: Unifies and activates customer data across channels
  • Multi-Channel Marketing: Integrated email, SMS, and mobile push notifications
  • AI-Powered Content: Automated content generation for campaigns and responses
  • Predictive Analytics: Customer behavior analysis and product recommendations
  • Real-time Segmentation: Dynamic audience targeting based on customer data
  • Performance Tracking: Cross-channel attribution and benchmarking
  • Review Management: Collection and showcase of customer reviews
  • Campaign Automation: Automated workflow creation and management
  Use Cases:

  • E-commerce marketing automation
  • Customer engagement and retention
  • Personalized product recommendations
  • Multi-channel marketing campaigns
  • Customer review management
  • Marketing performance analysis
  • Customer data unification
  • Automated customer communications
  More details Visit Klaviyo

• 

  Supsis Ai
  Artificial Intelligence Customer Experience Platform

  

  Supsis AI is an artificial intelligence customer experience platform designed to optimize workflows by managing all communication channels on a single screen. It uses AI chatbots to handle customer inquiries, improving support and increasing potential revenue.

  Pricing:

  Freemium
  Key Features:

  • Live Support System: Provide real-time assistance to customers.
  • AI-Powered Chatbots (ChatGPT): Automate responses to customer inquiries using artificial intelligence.
  • Multi-Channel Integration: Manage communications from Website, WhatsApp, Instagram, Facebook, Telegram, etc., in one place.
  • Automation System: Automate communication processes and workflows.
  • Calendar and Reservations: Manage bookings and appointments via chatbot integration.
  • Reporting System: Track interactions and performance with detailed reports.
  • Automatic Language Translation: Communicate with customers in different languages seamlessly.
  • Video Call: Engage with customers or team members through video calls.
  • Team Meeting & Communication: Facilitate internal team collaboration and communication.
  • Dynamic Table System: Manage data and workflows with dynamic tables.
  Use Cases:

  • Providing 24/7 AI-powered customer support.
  • Managing customer interactions across multiple platforms (Website, Social Media, Messaging Apps).
  • Automating responses to frequently asked questions.
  • Scheduling appointments and managing reservations.
  • Streamlining internal team communication and collaboration.
  • Offering multilingual customer service.
  • Generating leads and engaging website visitors proactively.
  • Analyzing customer interactions and support performance through reporting.
  More details Visit Supsis Ai

• 

  Skeep
  Convert Visitors Into Engaged Shoppers

  

  Skeep uses Generative AI to create interactive quizzes that guide shoppers to the perfect products, enhancing conversions and customer engagement.

  Pricing:

  Free
  Key Features:

  • Automatic Quiz Generation: Generative AI scans your store, tags products, and creates customized quizzes.
  • Smart Triggers: Control when and where interactive experiences are displayed on your site.
  • Customer Insights: Capture leads and learn customer preferences, interests, and motivations.
  • Seamless Integration: Easily integrates with existing marketing tools and campaigns.
  Use Cases:

  • Enhance product discovery on collection pages
  • Improve shopper segmentation for targeted marketing
  • Boost email list subscriptions through interactive engagement
  • Increase conversion rates by guiding shoppers to the right products
  More details Visit Skeep

• 

  Marr Labs
  AI Voice Agents for every customer interaction

  

  Marr Labs provides AI Voice Agents designed to handle customer interactions, eliminating hold times and scaling effortlessly for tasks like lead qualification and customer support.

  Pricing:

  Paid

  Starts from 1000$
  Key Features:

  • Immediate Customer Engagement: Responds to inquiries in under 1 second.
  • Human-Like Conversations: Delivers empathic and natural interactions.
  • On-Demand Scalability: Handles varying call volumes without staffing constraints.
  • Quick Setup: Pre-configured agents deployable without engineering expertise.
  • Managed Service: Includes deployment, maintenance, and ongoing support.
  • Secure and Reliable: AICPA SOC 2 compliant with 99.95% uptime guarantee.
  • Workflow Integration: Seamlessly integrates with existing business systems.
  • LLM Training: Agents learn from specific business data for tailored responses.
  Use Cases:

  • Instant lead qualification and engagement for sales teams.
  • Automated customer support and FAQ handling.
  • Appointment scheduling and reminders.
  • Processing returns and refunds in e-commerce.
  • Client intake and case status updates for legal firms.
  • Patient scheduling and prescription reminders in healthcare.
  • Reservations and order placement in hospitality.
  • Virtual leasing agent tasks in real estate.
  • Finance and loan pre-qualification assistance in automotive dealerships.
  • Customer retention through empathetic engagement.
  More details Visit Marr Labs

• 

  SmilesFlow
  Create Unique & Shareable Content

  

  SmilesFlow empowers businesses to create and embed customizable, interactive games into their blog posts and social media, boosting engagement and driving conversions.

  Pricing:

  Freemium

  Starts from 30$
  Key Features:

  • Game Customization: Tailor games to match your brand and industry with our intuitive editor.
  • AI-Powered Content: Leverage AI to automatically generate engaging game content based on your input.
  • Calls to Action: Add CTAs to the end of your games to convert users into customers.
  • Brand Customization: Personalise games with your brand's colors, logos, and style.
  • Analytics: Track the performance of your campaigns in real-time.
  • Expanding Library: Offers a growing library of game types, including Pin-Drop, Hint-Guess, Map-Multi, Quiz, and Map-Select.
  Use Cases:

  • Elevate blog content with interactive games.
  • Increase social media engagement with shareable game experiences.
  • Generate leads and conversions by adding CTAs to games.
  • Create daily or regular interactive content for social media feeds.
  • Drive known customers to a physical store by emailing locally focused games.
  • Gather user insights by tracking campaign performance.
  More details Visit SmilesFlow

• 

  Rannkly
  Simplify customer experience. One platform for reviews, social media, marketing, and service.

  

  Rannkly is a comprehensive platform that helps businesses manage online reviews, social media, marketing campaigns, messaging, and customer support ticketing.

  Pricing:

  Freemium

  Starts from 292$
  Key Features:

  • Review Management: Collect, monitor, analyze, and respond to customer reviews.
  • Social Media Management: Automate, schedule, and analyze social media activity.
  • Campaign Management: Create and manage SMS, Email, and WhatsApp campaigns.
  • Messaging Management: Centralized communication with a unified inbox.
  • Ticketing Management: Transform feedback into support tickets.
  • Website Widgets: Enhance website functionality with social widgets, reviews, chatbots, forms, and live chat.
  • Rannkly Forms: Create and manage forms for data collection.
  Use Cases:

  • Enhance online reputation by managing reviews across multiple platforms.
  • Improve social media engagement and brand awareness.
  • Run targeted marketing campaigns via SMS, email, and WhatsApp.
  • Streamline customer communication through a unified messaging inbox.
  • Efficiently manage customer support requests with a ticketing system.
  • Gather customer feedback and data through customizable forms.
  More details Visit Rannkly

• 

  IntelliTicks
  4X Qualified leads with AI

  

  IntelliTicks uses AI and human intelligence to create proactive, personalized chatbot experiences, converting website visitors into qualified leads 24/7.

  Pricing:

  Freemium

  Starts from 20$
  Key Features:

  • Proactive & Personalized Engagement: Engages users based on triggers like page visited, time, location, source, and device with personalized pitches.
  • Incremental Information Gathering: Captures lead details progressively during conversations for personalization.
  • Automated FAQ Answering: Uses NLP to understand and respond to common user queries automatically.
  • Real-time Hot Lead Connection: Identifies high-potential leads and connects them live with sales representatives.
  • Live Chat & Chatbot Monitoring: Allows monitoring of automated chats and agent takeover when needed.
  • Seamless AI-Human Transfer: Smooth transition between AI-handled conversations and human agent intervention.
  • Multi-channel Bots: Provides chatbots for Websites, Facebook Messenger, and WhatsApp (add-on).
  • Conversational Landing Pages: Creates interactive post-ad-click experiences to capture more leads.
  • CRM Integration: Syncs leads and conversation data with various CRM tools.
  • Analytics & Reporting: Offers detailed reports on visitor-to-lead conversion performance.
  Use Cases:

  • Generating qualified leads from website traffic.
  • Automating customer support with FAQ responses.
  • Engaging visitors proactively based on behavior.
  • Improving conversion rates for ad campaigns.
  • Providing 24/7 customer interaction.
  • Connecting high-intent prospects with sales teams instantly.
  • Capturing leads through Facebook Messenger and WhatsApp.
  More details Visit IntelliTicks

• 

  JivoChat
  The Platform to Connect with Customers

  

  JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

  Pricing:

  Freemium

  Starts from 19$
  Key Features:

  • Live Chat: Engage with website visitors in real-time.
  • Mobile App Chat: Connect with customers via a dedicated mobile application.
  • Chatbots: Automate responses to frequently asked questions.
  • Social Media Integration: Consolidate communication from platforms like Facebook, Instagram, and Telegram.
  • Messenger Integration: Connect with customers through popular messaging apps like WhatsApp and Viber.
  • Telephony Plus: Manage calls and monitor voice communication quality.
  • Videocalls: Offer real-time video support to customers.
  • CRM Integration: Seamlessly integrate with existing CRM systems.
  • Team Chats: Facilitate internal communication among team members.
  • API for Developers: Embed the chat solution on your website or app using JivoChat API.
  Use Cases:

  • Customer support across multiple channels.
  • Sales lead generation and conversion.
  • Internal team communication.
  • Remote customer assistance via video calls.
  • Automated customer service through chatbots.
  • Marketing campaign management
  • Centralized management of customer interactions.
  • Monitoring customer service performance.
  • Data security and access control.
  More details Visit JivoChat

• Oriserve
  Your end-to-end consulting led automation powerhouse, turning customer conversations into wins.

  

  Oriserve provides enterprise-grade Generative AI solutions, including autonomous agents for sales and service automation and comprehensive conversation analytics across multiple channels and languages.

  Pricing:

  Contact for Pricing
  Key Features:

  • Gen AI Autonomous Agents: Voice and text automation with multilingual support (95+ languages) and omni-channel capabilities.
  • Conversation Analytics: Analyze 100% of conversations for sales, service, and collections insights.
  • Agent Feedback and Compliance: Tools to maximize agent potential and ensure adherence to standards.
  • Sentiment and Tonal Analysis: Identify customer satisfaction levels to boost CSAT and loyalty.
  • Key Moment Identification: Empower teams with insights for next-best actions during critical interaction points.
  • Intent Mining and Topic Discovery: Uncover emerging patterns and hidden opportunities from conversations.
  • Automated Quality Management: Accelerate and scale contact center quality management using Gen AI.
  • Rapid Time to Value: Quick project execution and integration across enterprise tools.
  • Zero Lag Conversations: Natural, human-like flow in interactions.
  • >99% Accuracy: Precise responses to complex requests in real-time.
  Use Cases:

  • Automating sales and service conversations.
  • Analyzing customer interactions for business insights.
  • Improving agent performance and compliance.
  • Enhancing customer satisfaction (CSAT) and loyalty.
  • Automating contact center quality management.
  • Reducing customer engagement costs.
  • Increasing customer retention rates.
  • Providing multilingual customer support.
  • Enabling omni-channel customer engagement.
  • Executing AI-powered outbound calling campaigns.
  More details Visit Oriserve

• 

  AGENT AI Chat Bot
  Boost Conversions with AI that Feels Human

  

  AGENT AI Chat Bot is an intelligent chatbot that engages visitors, qualifies leads, and drives appointment bookings 24/7, driving business growth. Developed by I Need Leads Ltd, it combines advanced natural language processing and machine learning.

  Pricing:

  Free Trial

  Starts from 799$
  Key Features:

  • Intelligent Chatbots: Smart bots working in unison for efficient customer interactions.
  • Personalized Interactions: Tailoring each engagement for a unique customer experience.
  • Effortless Multitasking: Handling multiple queries concurrently for quick resolutions.
  • Adaptive Intelligence: Smartly switching bots for seamless and empathetic interactions.
  • Continuous Learning: Constantly improving by learning from interactions and feedback.
  • Engagement Tools: Guiding customers with real-time recommendations, fostering loyalty.
  • Precision Lead Qualification: Focus on what matters by qualifying leads accurately.
  • Dynamic Prompt Control: Tailor questions based on your ideal customer.
  • Cost-Effective Messaging: Reach more leads and spend less.
  • Seamless CRM Integration: Qualify leads and update your CRM directly within AGENT.
  • Effortless Appointment Booking: Schedule meetings on autopilot.
  • AI Training: Upload documents and leverage web scraping to train the bot.
  Use Cases:

  • Streamlining operations in e-commerce.
  • Enhancing customer experiences in healthcare.
  • Improving lead qualification in finance.
  • Optimizing student engagement in education.
  • Automating lead management and appointment booking for various businesses.
  More details Visit AGENT AI Chat Bot

• 

  Vitally
  Software built for today’s Customer Success teams.

  

  Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

  Pricing:

  Contact for Pricing
  Key Features:

  • Unified Customer Data: Consolidates data from CRM, product usage, communications, and more.
  • Workflow Automation: Automates tasks like CSM assignment, task creation, and playbook execution.
  • Agile Project Management: Manages customer journeys, onboarding, and milestones.
  • Dynamic Health Scores: Visualizes customer health based on lifecycle stage or segment.
  • Collaborative Docs: Enables sharing of documents, tasks, and insights with customers.
  • Custom Surveys: Gathers real-time feedback and product insights.
  • Integrated Meetings: Connects calendars, tracks attendance, and manages meeting notes.
  • Powerful Reporting & Dashboards: Creates dashboards for KPIs, team performance, and CS impact.
  • Integrations: Connects with various tech stack tools (CRM, comms, product, etc.).
  • Vitally AI: Transforms unstructured data into actionable insights.
  Use Cases:

  • Scaling Customer Success operations for B2B SaaS companies.
  • Managing tech-touch, high-touch, or hybrid customer success models.
  • Automating Customer Success playbooks and workflows.
  • Improving customer onboarding and project management efficiency.
  • Tracking and proactively managing customer health scores.
  • Enhancing collaboration and alignment between CS teams and customers.
  • Measuring and reporting on the impact of Customer Success initiatives.
  • Reducing customer churn and increasing net revenue retention (NRR).
  More details Visit Vitally

• 

  BuildBetter
  The Product Success Platform

  

  BuildBetter is a Product Success Platform that transforms customer and team interactions into actionable insights. It helps product teams save time and make better decisions by structuring and analyzing unstructured data.

  Pricing:

  Usage Based

  Starts from 8$
  Key Features:

  • Signals: Organize customer and team interactions into searchable insights.
  • Workflows: Automate report generation and task assignments directly to your inbox.
  • Reports + Documents: Convert raw data into clear, concise, and cited reports.
  • Integrations: Connect with popular tools like Zoom, Slack, Jira, and Salesforce.
  • Unlimited Seats: All plans provide access for every member of the organization.
  • AI Chat: Organization can access securely.
  Use Cases:

  • Unify customer feedback across multiple channels.
  • Automate the creation of meeting summaries and reports.
  • Generate actionable insights from customer interactions.
  • Streamline product development workflows.
  • Improve team collaboration and decision-making.
  • Reduce operational workload and increase productivity.
  More details Visit BuildBetter

• 

  Twilio
  The trusted platform for data-driven customer engagement across any channel.

  

  Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

  Pricing:

  Usage Based
  Key Features:

  • Communication APIs: Send/receive messages (SMS, WhatsApp, RCS), make/receive calls (PSTN, SIP Trunking, SDK), and manage email (SendGrid).
  • Customer Data Platform (Segment): Unify customer data across channels, sync profiles, and orchestrate journeys.
  • AI-Powered Engagement: Utilize AI for more data-driven, personalized customer experiences and AI-enabled IVR.
  • Verification & Identity (Verify, Lookup): Implement 2FA, passwordless authentication, and assess identity risk.
  • Digital Engagement Center (Flex): Build customizable contact centers for customer service and sales.
  • Marketing Tools (Engage, Marketing Campaigns): Create and manage multi-channel marketing campaigns.
  • Video API: Integrate secure, high-quality video calling.
  • Serverless Environment: Build, deploy, and run applications without managing infrastructure.
  • Phone Number Management: Access local, national, toll-free numbers, short codes, and 10DLC.
  Use Cases:

  • Building personalized customer engagement experiences across multiple channels.
  • Implementing user verification and fraud prevention mechanisms.
  • Sending alerts, notifications, appointment reminders, and mass texts.
  • Creating and managing SMS and email marketing campaigns.
  • Developing data-driven contact centers with AI-enabled self-service (IVR).
  • Unifying customer data for consistent cross-channel personalization.
  • Integrating secure video calling features into applications.
  • Tracking call sources and effectiveness for marketing analysis.
  More details Visit Twilio

• 

  Charlie Lounge
  The All-In-One Ecosystem to Grow, Automate, and Earn!

  

  Charlie Lounge is a comprehensive AI-powered platform offering business automation, marketing tools, and income opportunities through its three integrated platforms: CharlieLounge.com, CharlieLounge.io, and CharlieLounge.ai.

  Pricing:

  Freemium

  Starts from 99$
  Key Features:

  • AI Integration: Custom AI agents powered by ChatGPT and Claude
  • Business Automation: CRM and customer management tools
  • Marketing Suite: Social media planner and email campaign tools
  • Content Creation: AI-generated visuals and social media content
  • Revenue Generation: Marketplace and affiliate program
  • Customer Support: 24/7 multilingual support system
  • Lead Management: Missed-call-text-back feature
  • Community Building: Club creation and management tools
  Use Cases:

  • Business automation and customer management
  • AI-powered marketing and content creation
  • Lead generation and conversion
  • Social media management and automation
  • Digital product sales through marketplace
  • Affiliate marketing and passive income generation
  • Customer relationship management
  • Reputation management and review collection
  More details Visit Charlie Lounge

• 

  Intellecta
  AI Chatbot that helps you sell more by replying fast

  

  Intellecta is an AI-powered chatbot designed for Shopify stores that enhances sales through instant, accurate, and personalized customer responses, offering real-time analytics and customer insights.

  Pricing:

  Contact for Pricing
  Key Features:

  • Instant Response: Provides immediate automated replies to customer queries
  • Customizable AI Chatbot: Personalize bot personality, appearance, and actions
  • Real-time Analytics: Track conversations, leads, sales, and orders
  • Sentiment Analysis: Monitor and analyze customer feedback and emotions
  • Human Intervention: Option for human takeover when needed
  • Customer Insights: Comprehensive tracking of visits, sales, and customer issues
  Use Cases:

  • Customer service automation
  • Sales conversion optimization
  • Lead generation and tracking
  • Customer feedback analysis
  • E-commerce support
  • Customer engagement monitoring
  More details Visit Intellecta

• 

  Symbl.ai
  Empathetic & adaptive AI Agents for CX that generate actionable insights, streamline interactions, and elevate customer satisfaction

  

  Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

  Pricing:

  Freemium
  Key Features:

  • Intelligent Voice Agents: Understand context and drive actions for a competitive edge.
  • Call Scoring: Gen-AI powered, low-code API to evaluate participant performance and call quality at scale.
  • Real-Time Assist: Dynamic and context-sensitive guidance to help agents stay on track.
  • Unified Analytics: Unlock Actionable Insights to Boost Business Performance.
  • Live Sentiment Analysis: Analyze and measure a speaker’s expressed feeling or enthusiasm about a specific topic.
  • Real time alerts for Compliance: Receive real-time alerts on any gaps in adherence to compliance policy or regulations during conversations.
  Use Cases:

  • 24/7 Customer Support
  • Automated Call Scoring
  • Real-Time Agent Assistance
  • Unified Customer Experience Analytics
  • Call Center Workflow Automation
  • Agent Training and Coaching
  • Compliance Monitoring
  More details Visit Symbl.ai

• 

  BuzzLeads
  All-In-One Sales & Marketing CRM For Small Businesses

  

  BuzzLeads is a comprehensive sales and marketing CRM platform designed to help small businesses drive revenue by converting leads into sales and automating follow-ups.

  Pricing:

  Free Trial

  Starts from 99$
  Key Features:

  • Sales CRM: All customer data, organized. Sales automation that drives deals forward.
  • Appointment Setting System: Trigger automated personalized messages based on customer actions and send automated follow-ups.
  • 2-Way Text & Email Messaging: Message prospects or customers via text messages & email to set or confirm appointments. Automatically.
  • Reputation Management: Get new reviews, manage them and promote them across the web.
  • Website Builder: Clean drag-and-drop interface to create one or multiple-page websites.
  • Landing Page Builder: Quickly create landing pages with the intelligent drag-and-drop tool.
  • Workflow Automation: The workflow tool makes the creation of marketing campaigns straightforward and places most of it on autopilot.
  • Social Post Planner: Create and schedule your content inside social planner for Facebook, Instagram, GMB, Linkedin, Twitter & Tik Tok.
  Use Cases:

  • Automating lead follow-up and appointment booking
  • Managing customer interactions and sales pipelines
  • Creating and managing marketing campaigns through multiple channels
  • Building websites, landing pages, and sales funnels
  • Managing online reputation and gathering customer reviews
  • Tracking sales and marketing performance through detailed analytics
  • Centralizing communication with leads and customers
  More details Visit BuzzLeads

• 

  CodeBaby
  Transform Interactions with AI-Powered Avatars

  

  CodeBaby offers AI-powered avatars to revolutionize customer experience. These emotionally intelligent avatars provide personalized interactions and support across various industries.

  Pricing:

  Contact for Pricing
  Key Features:

  • Accessibility: WCAG-compliant avatars with scalable text, conversation transcripts, and audio controls.
  • Animation: Animated characters with intuitive UIs, conveying empathy and trust.
  • Personalization: Contextual awareness, integrated technology, and memory functions enable tailored interactions.
  • Video Output: MP4 and transparent WebM video integration for static content enhancement.
  • Conversational AI: Handles repetitive tasks, answers common queries, and guides customers.
  • Speech: Avatars speak with clarity, delivering your message effectively.
  • Choice: Customize avatars to align with your brand identity.
  Use Cases:

  • Enhance customer service with personalized support.
  • Provide educational assistance from pre-K to corporate training.
  • Offer scalable care and support in healthcare.
  • Elevate guest experiences in hospitality as concierges and booking assistants.
  • Assist e-commerce and in-store customers with product recommendations.
  More details Visit CodeBaby

• 

  Collect.chat
  Add a Friendly Chat Form to Your Website

  

  Collect.chat is a chatbot platform that helps businesses generate more leads, book appointments, and engage customers through interactive website chat forms. It requires no coding and integrates with popular apps.

  Pricing:

  Freemium

  Starts from 24$
  Key Features:

  • Drag & drop builder: Easily create and customize chatbots without coding.
  • Meeting booking: Schedule appointments directly through the chatbot.
  • Lead generation: Capture leads effectively with interactive conversations.
  • 24x7 Availability: Collect data and engage visitors around the clock.
  • Integrations: Connect with apps like Salesforce, Mailchimp, and Slack.
  • Website Widget: Easily embed chatbot on any page of your websites.
  • Chatbot page: Share chatbot using page links.
  • Campaign tracking: Track the performance of chatbot campaigns.
  Use Cases:

  • Generating leads on a company website.
  • Booking appointments for services or consultations.
  • Collecting customer feedback and suggestions.
  • Conducting surveys.
  • Improving website engagement.
  • Automating customer support inquiries.
  More details Visit Collect.chat

• 

  SightMill
  Business success through customer feedback

  

  SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

  Pricing:

  Free Trial
  Key Features:

  • Multi-Channel Survey Deployment: Create and send surveys via website, email, SMS, QR codes, embed links, or API.
  • Ready-Made Survey Templates: Includes templates for NPS, CSAT, CES, eNPS, Smileys, and Star Ratings.
  • Automated Feedback Analysis: Generates NPS, CSAT, CES scores and analyzes trends by product, segment, themes, sentiment, and teams.
  • Real-time Feedback Action: Enables businesses to act on customer feedback promptly.
  • System Integrations: Connects with thousands of platforms including CRMs, helpdesks, and business systems via pre-built connectors (e.g., Zapier, Salesforce) and API.
  • Flexible Reporting: Provides reporting options segmented by various business dimensions.
  • Survey Customization: Allows personalization and customization of surveys.
  • Employee Feedback Surveys: Supports eNPS for measuring employee engagement.
  Use Cases:

  • Gathering customer feedback across multiple channels.
  • Tracking customer satisfaction and loyalty using NPS, CSAT, and CES metrics.
  • Analyzing customer feedback to identify areas for product and service improvement.
  • Monitoring customer experience trends by segment, product, or theme.
  • Collecting real-time feedback after customer interactions or events.
  • Measuring employee satisfaction and engagement with eNPS.
  • Improving customer journey touchpoints based on direct feedback.
  • Integrating customer feedback data with CRM and helpdesk systems.
  More details Visit SightMill

• 

  Reputation
  Always Know. Always Act.

  

  Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.

  Pricing:

  Contact for Pricing
  Key Features:

  • Business Listings: Increase visibility, guarantee accuracy, and achieve higher conversion.
  • Reviews & Review Booster: Track, manage and respond to reviews in one place.
  • Surveys: Build and send surveys on the sites you care about.
  • Social Suite: Listen, like and respond to posts in one central location.
  • Location Pages: Get found and convert more customers at all your locations.
  • Insights: Understand sentiment, analyze feedback and take action with text analytics.
  • Inbox: Win sales and loyalty to your business via popular messaging services.
  • Actions: The best help desk ticketing software for any size business.
  • Competitive Intelligence: Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
  • Integrations: Activate the power of feedback data across your tech stack.
  Use Cases:

  • Increase leads, visibility and new customers for dealerships, groups and OEM brands.
  • Improve guest satisfaction and your brand’s online presence.
  • Attract, convert and retain customers across all store locations.
  • Increase resident satisfaction and drive occupancy rates across all properties.
  • Improve consumer trust by learning from competitive data and consumer feedback.
  • Ensure exceptional patient experience across all locations.
  • Ensure quality senior care experiences by leveraging feedback data.
  More details Visit Reputation

• 

  Trust
  Video testimonials that stop the scroll with zero tech fuss

  

  Trust streamlines the process of collecting and displaying video testimonials. It helps businesses increase conversions by showcasing authentic customer feedback.

  Pricing:

  Free Trial

  Starts from 49$
  Key Features:

  • Interactive Forms: Create step-by-step text or video questions for detailed customer responses.
  • Smart Forms: Build customized landing pages for testimonial requests.
  • Teleprompter: Help clients deliver clear and concise video testimonials with a script.
  • Dashboard: Manage all aspects of testimonial collection, creation, and display.
  • Video Transcription & Subtitles: Automatically transcribe videos and generate subtitles.
  • In-app Video Editor: Edit videos directly within the platform.
  • Import Reviews: Consolidate reviews from platforms like Google My Business, Trustpilot, and more.
  • Widgets & Pop-ups: Display testimonials with customizable widgets and pop-ups.
  • Rich Snippet: Enhance online visibility with Google star ratings in testimonials.
  Use Cases:

  • Collecting video testimonials from satisfied customers.
  • Displaying customer reviews on a website to build trust.
  • Improving website conversion rates through social proof.
  • Gathering customer feedback through interactive surveys.
  • Importing existing reviews from external platforms.
  • Generating subtitles for video testimonials to improve accessibility.
  More details Visit Trust

• 

  BotSailor
  AI Chatbot Marketing Software for Multi-Channel Engagement

  

  BotSailor is an AI-powered chatbot marketing platform enabling businesses to engage customers across WhatsApp, Facebook Messenger, Instagram DM, Telegram, and Website Chat.

  Pricing:

  Freemium

  Starts from 11$
  Key Features:

  • Multi-Channel Support: Engage users on WhatsApp, Facebook Messenger, Instagram DM, Telegram, and Website Chat.
  • Visual Drag & Drop Flow Builder: Design chatbot interactions without coding.
  • AI-Powered Assistant: Trainable AI for human-like responses, intent detection, and personalized interactions.
  • Omni-Channel Shared Inbox: Manage all customer conversations from different channels in one unified dashboard.
  • Broadcasting: Send personalized messages to subscribers with high open rates (reported 80%+).
  • Webhook Workflow: Automate processes by integrating with third-party platforms (e.g., WooCommerce, Shopify, Google Forms).
  • E-commerce Integration: Seamlessly connect with Shopify and WooCommerce for order notifications, COD confirmation, and abandoned cart recovery.
  • WhatsApp Catalog Integration: Showcase and sell products directly within WhatsApp conversations.
  • WhatsApp Flows: Create interactive forms within WhatsApp chats for scheduling, feedback, and lead capture.
  • Sequence (Drip) Campaigns: Automate messaging workflows to nurture leads and retain customer interest.
  • White Label Solution: Offer the chatbot platform under your own brand name and domain.
  Use Cases:

  • Automated Customer Support across multiple channels
  • Lead Generation and Qualification via chat
  • E-commerce Sales Automation (order notifications, abandoned cart recovery)
  • Marketing Campaign Broadcasting (promotions, updates, newsletters)
  • Appointment Scheduling within WhatsApp
  • Collecting Customer Feedback through interactive forms
  • Managing team collaboration on customer chats
  • Integrating chatbot data with external systems via Webhooks and API
  More details Visit BotSailor

• 

  Iterato
  AI-Powered Product Manager for Actionable Customer Feedback

  

  Iterato is an AI-powered product manager designed to collect, analyze, and interact with customer feedback, providing actionable insights for product improvement. It replaces static surveys with dynamic, AI-driven conversations.

  Pricing:

  Free Trial

  Starts from 149$
  Key Features:

  • Reaction-Based Feedback: Collects feedback using methods designed with human psychology for higher engagement.
  • AI-Powered Conversational Feedback: Utilizes AI chat that adapts in real-time, asking relevant follow-up questions.
  • Intelligent Insight Reports: AI processes interactions, analyzes trends, and delivers actionable product roadmaps.
  • Seamless Integration & Customization: Embed feedback easily and customize triggers and questions.
  • Contextual Data Integration: Includes user context, session data, and console logs with feedback.
  • API Access: Provides API access to fetch feedback, insights, and analytics data.
  Use Cases:

  • Improving user onboarding and feature adoption for SaaS & Tech companies.
  • Enhancing course experience and student engagement in EdTech.
  • Reducing cart abandonment and optimizing checkout in E-commerce.
  • Gathering feedback on user trust and transaction issues in FinTech.
  • Improving patient experience in Healthcare & Telemedicine.
  • Collecting guest feedback and increasing booking rates in Hospitality & Travel.
  • Ensuring seamless interactions in Marketplaces & On-Demand services.
  • Capturing stakeholder insights for Enterprise & B2B software rollouts.
  • Reducing churn and optimizing pricing for Subscription & Membership businesses.
  More details Visit Iterato

• 

  CloudContactAI
  Revolutionizing Customer Engagement with Marketing Automation

  

  CloudContactAI is a marketing automation platform leveraging AI agents to enhance customer communication via email, SMS, and voice for improved engagement and sales.

  Pricing:

  Free Trial

  Starts from 25$
  Key Features:

  • AI Agents: Utilize AI for enhanced customer communication and automated responses.
  • Omnichannel Communication: Engage customers via Email, MMS, SMS, and Voice.
  • Bi-Directional Messaging: Enables real-time, two-way conversations with customers.
  • Campaign Management: Create, manage, and split test marketing campaigns.
  • Flows: Set up automated communication workflows.
  • Integrations: Connects with HubSpot, ActiveCampaign, Zapier, Shopify, Salesforce, SFTP.
  • Compliance Focus: Built with compliance in mind for different communication channels.
  • Customization: Offers tailored experiences and platform customization for specific business needs.
  Use Cases:

  • Sending promotional messages and offers via SMS and email.
  • Boosting sales outreach by engaging prospects on mobile channels.
  • Automating appointment reminders to reduce no-shows.
  • Facilitating customer communication for debt collection agencies.
  • Streamlining communication for political campaigns.
  • Managing customer interactions for sports facilities.
  • Improving outreach for schools, restaurants, and real estate businesses.
  • Recruiting employees through text message campaigns.
  More details Visit CloudContactAI

• 

  Supermoon
  Simplify customer support with the power of AI

  

  Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

  Pricing:

  Paid

  Starts from 19$
  Key Features:

  • AI Smart Reply: Automated message drafting and suggestions across channels
  • Omnichannel Inbox: Unified management of all customer communications
  • Smart Contact Form: AI-powered form reducing ticket volume by 70%
  • Live Chat Integration: Seamless website chat with AI assistance
  • Shopify Integration: Direct access to order data and customer information
  • Sentiment Analysis: AI-powered detection of customer sentiment
  • Team Collaboration: Internal chat and communication tools
  • CRM Integration: Customer information management and storage
  Use Cases:

  • Customer support automation
  • E-commerce customer service
  • Multi-channel support management
  • Customer inquiry resolution
  • Team collaboration
  • Customer data management
  • Support ticket reduction
  • Social media customer service
  More details Visit Supermoon

• 

  Superdash
  Build Custom AI Communication Infrastructure for Your Business

  

  Superdash provides drag-and-drop modules for voice and text AI agents, enabling businesses to build custom communication infrastructure.

  Pricing:

  Contact for Pricing
  Key Features:

  • Fast Response Time: 500ms latency and infrastructure resembling human-like response handling.
  • Smart Turn-Taking: Intelligent recognition of speech cues to determine when to speak and listen.
  • Human-like Interruption Handling: Gracefully manages interruptions, maintaining natural conversation flow.
  • Naturalistic Interaction: Advanced engine delivers lifelike interactions.
  • Backchanneling: Enhanced conversational dynamics through automatic acknowledgments and prompts.
  • Seamless Integrations: Connects with various tools for easy automation and synchronization.
  Use Cases:

  • Automated lead engagement and qualification.
  • Automated customer follow-ups.
  • Creating custom SMS-based workflows.
  • Providing customer support and escalation workflows.
  • Helping customers understand product offerings.
  • Setting up enterprise demos.
  More details Visit Superdash

• 

  Klink.cloud
  Unified Platform for All Customer Conversations

  

  Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

  Pricing:

  Freemium

  Starts from 23$
  Key Features:

  • Unified Team Inbox: Consolidate all customer interactions in one organized dashboard
  • Multi-Channel Support: Integrate phone, social media, SMS, email, and video communications
  • Automated Routing: Smart workflow automation for efficient customer inquiry handling
  • Call Management: Complete suite of call recording, monitoring, and analytics tools
  • CRM Integration: Seamless integration with major CRM platforms and custom APIs
  • Analytics Dashboard: Comprehensive reporting and performance tracking capabilities
  • Virtual Phone Numbers: Access to numbers from 80+ countries
  • Workflow Automation: Rules-based routing and automated case management
  Use Cases:

  • Customer Support Centers
  • BPO & Outsourcing Operations
  • Inhouse Contact Centers
  • Insurance Customer Service
  • Healthcare Communication Management
  • Banking & Financial Services Support
  • Retail & E-commerce Customer Care
  • Multi-location Business Communication
  More details Visit Klink.cloud

• 

  InsiteBot
  Automate your customer conversion effortlessly

  

  InsiteBot is an AI-powered chatbot for websites, designed to engage customers 24/7, provide instant answers, gather insights, and boost leads through easy setup and integration.

  Pricing:

  Freemium

  Starts from 3$
  Key Features:

  • AI-Powered Responses: Utilizes artificial intelligence to interpret user questions and provide relevant answers.
  • Instant Replies: Engages website visitors and answers their queries instantly, 24/7.
  • Spreadsheet-Based Training: Allows simple training and customization of responses using a spreadsheet format.
  • Brand Voice Customization: Enables infusion of company culture and brand voice into bot interactions.
  • Multi-language Support: Can be trained to understand and respond in multiple languages.
  • Easy Integration: Offers simple installation via HTML code snippet or WordPress plugin.
  • Analytics & Insights: Gathers real-time data on customer interactions and common questions.
  • Customizable Interface: Features a theme editor for seamless branding integration.
  • Advanced Response Options: Supports adding HTML, CSS, or JavaScript to bot answers for richer interactions.
  • Plugin Integration: Connects with Zapier, IFTTT, and Google Sheets for extended functionality.
  Use Cases:

  • Automating customer support responses on websites.
  • Generating leads through proactive website engagement.
  • Providing 24/7 availability for customer inquiries.
  • Guiding users through onboarding processes.
  • Collecting insights into customer needs and frequently asked questions.
  • Reducing the need for extensive FAQ pages.
  • Improving website user experience with immediate assistance.
  More details Visit InsiteBot

Author

EliteAi Tools

Official account of EliteAi.tools