CoSupport AI
What is Tracardi?
Tracardi is an innovative Customer Data Platform that effectively breaks down data silos by unifying customer information from multiple sources into a single, accessible platform. It excels in creating comprehensive customer profiles by merging data points across various touchpoints, enabling businesses to deliver personalized interactions and targeted marketing campaigns.
The platform stands out for its flexibility, real-time data processing capabilities, and extensive plugin options that allow for easy workflow customization. As an open-source solution, Tracardi offers transparency and adaptability while maintaining cost-effectiveness through its flat-fee pricing structure, making enterprise-level CDP capabilities accessible to businesses of all sizes.
Features
- Data Unification: Merges customer data from multiple sources into single profiles
- Real-time Processing: Enables instant data collection and response to customer behavior
- No-Code Integration: Allows system integration without programming expertise
- Multi-tenant Support: Optimized resource usage for large organizations
- Open Source Architecture: Provides transparency and customization flexibility
- Plugin System: Extensive options for workflow customization
- JavaScript Integration: Simple website integration through code snippet
- Multi-channel Data Collection: Supports web, mobile, API, and queue-based data gathering
Use Cases
- Customer Profile Unification
- Marketing Campaign Optimization
- Real-time Customer Engagement
- Cross-channel Data Integration
- Customer Journey Tracking
- Marketing Automation
- Customer Behavior Analysis
- Personalized User Experience
FAQs
-
Is it free product?
Yes, Tracardi has two versions: Free open-source and Paid Commercial -
How Tracardi works?
Tracardi is fueled by events from sources such as mobile apps, web services, CRMs, e-commerce shops, CSV files and API integrations. The software unifies all the data formats into one and orchestrates information about your customers to other systems such as AI product referral systems, or interact with the user directly via micro front-ends. -
Can I integrate it with legacy webpage?
Sure. Integration is as simple as pasting a JavaScript code.
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