automated IT support system - AI tools

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

TechDrive Support offers remote technical support and solutions for computers, printers, and other devices, along with antivirus software sales. They provide 24/7 assistance for hardware and software issues.

• Paid

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

• Contact for Pricing

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

ITVA's AI platform provides automated network troubleshooting, documentation, and privileged access management, reducing MTTR and improving operational efficiency.

• Freemium
• From 4$

Duckie provides instant, accurate answers to technical product questions, enhancing customer support for technical users. It leverages AI to improve resolution time and ticket deflection rates.

• Free Trial
• From 499$

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

Resolvd automates IT and cloud tasks with AI-powered scripts and agents, streamlining workflows like onboarding, provisioning, and access management.

• Contact for Pricing

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

TekClarion offers IT consulting, application development, and cloud infrastructure services. They provide custom IT solutions to enhance operational efficiency and business growth.

• Contact for Pricing

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Aisk transforms your website content into an AI-powered self-service support platform, reducing support costs and providing instant answers to customer queries.

• Paid
• From 59$

Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

RockTeam provides enterprise IT consulting services, specializing in collaboration systems, managed support, security, and digital transformation, including AI applications for manufacturing and scientific research. Optimize your IT infrastructure and software licensing with experienced consultants.

• Contact for Pricing

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$