Top Customer Experience AI tools

Contentsquare is a digital experience analytics platform that provides insights into customer behavior on websites and apps, helping businesses optimize journeys, improve conversions, and increase customer lifetime value.

• Free Trial

Package.ai is an AI-powered platform unifying last-mile operations, customer engagement, and support for home furnishing retailers and service providers. It optimizes workflows, drives sales, and enhances customer loyalty.

• Contact for Pricing

SightMill is a customer experience platform designed to help businesses gather, analyze, and act on customer feedback through various survey methods like NPS, CSAT, and CES.

• Free Trial

DialSense is an AI-powered platform that enables businesses to create and manage voice assistants for customer support, offering 24/7 automated assistance with zero wait times.

• Contact for Pricing

Orimon AI enables businesses to generate leads, automate customer support, and drive sales with AI-powered chatbots. Features include conversational lead qualification, live chat, multilingual support, and CRM integrations.

• Freemium

Noet provides AI-powered customer support agents that resolve issues in minutes. Transform your customer experience with 24/7 support, sentiment analysis, and data-driven insights.

• Free Trial

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

• Contact for Pricing

Glia offers a Unified Interaction Management platform designed for financial institutions. It helps businesses improve customer experiences, increase sales, and enhance operational efficiency through AI-powered communication tools.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

Clinc offers revolutionary conversational AI technology for banks, utilizing natural language processing to understand complex conversations and provide superior customer interactions.

• Contact for Pricing

Monetate provides an AI-powered personalization platform designed to optimize ecommerce experiences through personalized search, merchandising, testing, and audience insights.

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armour365™ is a language and text-independent voice biometrics solution providing fast, AI-powered, and secure authentication for customers and employees across various channels.

• Contact for Pricing

Responsly is an experience management platform offering tools to measure customer, employee, and product experience, all enhanced by an AI Survey Generator.

• Freemium

ExplainIt allows users to create AI-powered chatbots for their documentation, enhancing customer experience and community engagement.

• Freemium
• From 10$

Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

• Free Trial

Soof AI is an intelligent digital assistant that provides 24/7 customer support for Shopify stores, handling product inquiries and guiding customers through their shopping journey.

• Freemium

Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

• Contact for Pricing

Gradient Labs offers an AI agent named Otto that handles complex customer support interactions end-to-end, learning from plain language procedures without requiring code or decision trees.

• Usage Based

FPT.AI is a comprehensive artificial intelligence platform that provides enterprise-level solutions for customer experience, digital workforce, operational excellence, and sales efficiency. The platform serves 3000+ companies with 16M+ end-users worldwide.

• Contact for Pricing

DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

• Contact for Pricing

SightX is an all-in-one consumer research platform offering advanced methodologies and AI-powered analytics to streamline market research and optimize business strategies.

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Emplifi is an AI-powered social media management platform that helps brands streamline operations, increase engagement, and drive revenue through unified marketing, commerce, and customer care solutions.

• Contact for Pricing

Resolve247 offers AI-powered customer support tools including an AI chatbot for instant answers and ResponseAssistant for automated response drafting, designed to streamline customer service operations and reduce support workload.

• Free Trial

NLX is a no-code platform for building and scaling voice, text, and multimodal conversational AI applications with advanced features like Voice+, Generative Journey, and real-time analytics.

• Contact for Pricing

Uniphore offers a Zero Data AI Cloud, a multimodal AI and data platform designed for enterprise-wide intelligence and workflow automation.

• Contact for Pricing

Datamatics is a Digital Technologies, Operations, and Experiences company that helps global enterprises enhance productivity and customer experience through an AI-first approach.

• Contact for Pricing

Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

• Contact for Pricing

Atlas is an AI-powered customer support platform designed for startups, offering features like ticketing, chatbots, session recording, and a help center to enhance customer experience.

• Free Trial
• From 39$

Octane AI is a powerful quiz platform for Shopify stores that helps collect zero-party data, recommend products, and personalize marketing through interactive quizzes and surveys. The platform integrates with major e-commerce tools to drive higher conversions and AOV.

• Freemium
• From 50$

Nara is an AI-powered digital sales associate that helps online stores increase sales and improve customer satisfaction across all chat channels. It automates tasks and provides a human-touch experience.

• Paid
• From 19$

Zefi is an AI-powered platform that automatically unifies, categorizes, and analyzes user feedback across multiple channels to inform product decisions and improve customer experience.

• Contact for Pricing

Made With Intent provides automated insight into every visitor's intent, enabling online retailers to adapt experiences and influence purchase intent by an average of 24%.

• Contact for Pricing

Deeto is a comprehensive platform designed to leverage customer experiences, connecting prospects with verified users to boost sales and enhance marketing strategies.

• Contact for Pricing

ConverseNow provides a voice AI platform for restaurants, automating order-taking across drive-thru and phone channels to enhance guest experience and maximize sales.

• Contact for Pricing

TaskUs offers outsourced digital services, including AI Operations and Agentic AI Consulting, to help innovative technology companies manage and scale their AI initiatives.

• Contact for Pricing

HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

• Freemium
• From 39$

FindMine is an AI-powered platform that functions as a stylist, keeping products relevant, personalized, and ready for purchase. It helps retailers increase AOV, enhance customer journeys, and improve engagement.

• Contact for Pricing

Cognitive Apps offers an AI-powered API to detect emotions, mood, and mental health states from voice or text, enabling personalized user experiences.

• Usage Based
• From 1$

TEXT2DATA offers an AI-powered text analytics platform to improve customer experience. It provides tools for sentiment analysis, entity extraction, text classification, and social media monitoring, integrating with Excel and Google Sheets.

• Usage Based
• From 83$

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

• Contact for Pricing

HelpHub is an AI-powered help solution that combines intelligent search, personalized content delivery, and user guidance tools to enhance product support and user experience.

• Contact for Pricing

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

• Contact for Pricing

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

LumenVox provides AI-powered speech recognition and voice authentication solutions for businesses, offering automatic speech recognition, call progress analysis, voice biometrics, and neural text-to-speech capabilities.

• Contact for Pricing

Lina Chat is an AI-powered customer support solution that converts support documentation into intelligent chatbots, providing 24/7 automated customer assistance and instant responses to common queries.

• Freemium
• From 20$

DevRev offers a conversational AI platform that unifies company data, making it actionable and accessible. It provides solutions for customer support, product development, and overall business operations.

• Paid
• From 20$

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Qualli is an AI-powered feedback management platform that combines survey tools with automated feedback analysis, helping businesses collect and organize customer insights across multiple channels.

• Freemium
• From 199$

Scal-e is a comprehensive Customer Data Platform (CDP) that helps B2B and B2C brands unify customer data, ensure privacy compliance, and optimize marketing campaigns through personalization and automation.

• Contact for Pricing