CoSupport AI
What is Merlin?
Merlin is an advanced AI productivity platform designed to streamline high-priority tasks by integrating seamlessly with Gmail, Google Calendar, and Slack. This digital chief-of-staff uses artificial intelligence to analyze incoming messages and schedules, surfacing only what truly matters for your day. Users benefit from prioritized emails, highlighted action items, and automated scheduling, all mapped out before their workday begins.
Through natural language and conversational commands, Merlin enables users to draft replies, propose meetings, summarize information, and complete essential actions in one click, eliminating the need to switch between multiple apps. With end-to-end encryption and a strict no-data-retention approach, Merlin ensures user data privacy and security while maximizing daily productivity for busy professionals.
Features
- Unified Inbox and Calendar: Syncs Gmail, Google Calendar, and Slack for centralized management
- AI-Powered Prioritization: Surfaces the most impactful emails, meetings, and tasks based on urgency and significance
- Conversational Command Interface: Allows users to draft replies, schedule meetings, and summarize information with natural language queries
- One-Click Actions: Enables users to complete high-impact tasks instantly without switching tabs
- Advanced Privacy and Security: Utilizes end-to-end encryption and does not store or sell user data
- Relationship Organizer: Tracks conversations, meetings, and follow-ups to maintain strong professional connections
- Productivity Analytics: Highlights time saved and productivity gains for users
- Customizable Workflows: Adapts to the needs of busy teams and individuals
Use Cases
- Prioritizing daily emails and meetings for executives and founders
- Automating meeting scheduling and follow-ups for managers
- Drafting and sending replies to important messages directly from the assistant
- Centralizing task management for knowledge workers
- Reducing context-switching between productivity apps
- Instantly summarizing lengthy email threads or conversations
- Managing relationship follow-ups for sales and business development professionals
FAQs
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What exactly does Merlin do?
Merlin integrates with Gmail, Google Calendar, and Slack to prioritize key messages and tasks, then helps users act on them immediately by drafting replies, scheduling meetings, or assigning tasks—all in one platform. -
How is Merlin different from other productivity tools?
Unlike tools focused on a specific function, Merlin combines email, calendar, and relationship management, prioritizes items by impact and urgency, and enables direct actions such as sending, scheduling, and assigning without the need to switch apps. -
How much time can I actually save with Merlin?
Beta users typically reclaim 1–2 hours per workday, adding up to approximately a full work-month per year by reducing time spent on context switching, manual scheduling, and drafting responses. -
Is my data secure with Merlin?
Yes, Merlin employs end-to-end encryption, does not train models on user data, and neither sells nor stores raw messages, ensuring complete privacy. -
Who is Merlin built for?
Merlin is designed for busy professionals such as founders, operators, and knowledge workers who manage multiple streams of information and value time savings and productivity.
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