CoSupport AI
What is Surveyed?
Surveyed provides an intuitive, AI-powered platform for businesses seeking to gather and interpret customer feedback effectively. It simplifies the process of creating customized surveys and forms using a drag-and-drop builder, requiring no technical expertise. Users can leverage various templates or design their own to align with their brand identity, facilitating the collection of valuable responses across different channels.
The core strength of Surveyed lies in its AI capabilities, particularly its sentiment analysis feature, which automatically assesses text and video responses to understand customer emotions, satisfaction levels, and potential frustrations. This allows businesses to move beyond raw data and uncover deeper trends and insights quickly. Combined with real-time analytics dashboards and reporting tools, Surveyed enables data-driven decision-making to improve customer experience, enhance services, and foster business growth by showcasing positive feedback through integrated testimonial plugins.
Features
- AI-Powered Sentiment Analysis: Understand customer emotions and trends from text and video responses.
- Customizable Survey & Form Builder: Drag-and-drop interface to create branded surveys and forms.
- Real-Time Analytics & Insights: Dynamic dashboards and visual reports for immediate feedback overview.
- Website Testimonial Plugin: Showcase filtered customer testimonials directly on your website.
- Video Surveys: Collect feedback through video responses.
- Response Management: Tools to effectively manage collected survey responses.
- Comprehensible Dashboard: User-friendly interface to view key metrics and insights.
- Chrome Extension: Browser extension for added convenience.
- Predefined Template Library: Access ready-made templates for various survey types.
- Multi-Type Surveys: Support for multiple question types (multiple choice, NPS, open-ended, etc.).
Use Cases
- Gathering business insights for data-driven decisions.
- Measuring and improving employee engagement and satisfaction.
- Collecting feedback from students to enhance educational programs.
- Analyzing attendee feedback to improve future events.
- Conducting market research to identify consumer trends and test ideas.
- Assessing patient perceptions in healthcare settings.
- Improving customer service based on direct feedback.
- Optimizing delivery services through customer input.
- Gathering feedback for personal maintenance services like salons or gyms.
- Conducting exit polls for public opinion measurement.
- Collecting feedback from home buyers in the construction industry.
- Researching NGO operations and impact.
- Understanding customer needs in the insurance industry.
FAQs
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What is Surveyed.live?
Surveyed.live is a comprehensive survey platform that enables businesses and individuals to create, distribute, and analyze surveys to gather valuable insights and feedback from respondents.
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