Customer experience analytics platform - AI tools

NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

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Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Voyado Customer Experience Platform connects customer data with product intelligence, enabling personalized marketing, optimized shopping experiences, and long-lasting loyalty for retail brands.

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Contentsquare is a digital experience analytics platform that provides insights into customer behavior on websites and apps, helping businesses optimize journeys, improve conversions, and increase customer lifetime value.

• Free Trial

Tracardi is an affordable, open-source Customer Data Platform (CDP) that unifies customer data from multiple sources, enabling real-time processing and personalized customer engagement without requiring coding expertise.

• Freemium

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

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CustomerLabs is a First-Party Data Operations (1PD Ops) platform enabling marketers to unify customer data, enhance tracking, and optimize ad campaigns using their own data.

• Free Trial
• From 99$

Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

• Paid
• From 400$

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

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Canvas is an AI-powered platform that helps businesses improve customer success. It detects risks, uncovers opportunities, and drives client value through proactive intelligence.

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An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty using AI-powered tools for feedback collection, analysis, and engagement.

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UXPressia is a collaborative platform for managing customer experience insights, offering tools for customer journey mapping, persona creation, and impact mapping.

• Freemium
• From 16$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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Clogg.ai is an AI-powered analytics assistant that helps website owners improve user experience through smart data analysis and actionable recommendations.

• Usage Based

Meiro is a composable, privacy-first Customer Data Platform (CDP) designed for marketing and IT teams. It unifies customer data to create hyper-personalized experiences across channels while ensuring data governance and security.

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VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

Fullstory is a behavioral data analytics platform that provides real-time insights and predictive analytics to help businesses optimize digital experiences. It offers tools for product analytics, mobile analytics, and session replay, enabling data-driven decisions and improved customer loyalty.

• Free Trial

Flowpoint is an AI-powered web analytics platform that helps marketing teams understand visitor behavior, optimize conversion rates, and improve website performance through interactive visualizations and intelligent insights.

• Freemium
• From 49$

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

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Mitzu provides warehouse-native product and marketing analytics, enabling teams to uncover insights from billions of events directly within their data warehouse without needing SQL expertise. It focuses on cost-effective, privacy-friendly customer journey analysis for businesses.

• Free Trial
• From 90$

Vitally is a Customer Success Platform (CSP) designed to help B2B teams manage and scale customer relationships by unifying data, automating workflows, and enhancing collaboration.

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Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

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