help desk software for SaaS - AI tools

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

HelpBar is a search and AI-answer integration tool designed for SaaS platforms to enhance user experience with efficient, self-serve support options.

• Freemium
• API

Helpy offers secure, multi-channel customer support software, available as both self-hosted and on-demand SaaS solutions, emphasizing data privacy and control.

• Freemium
• From 40$

Ravenna is an AI-powered, Slack-first help desk designed to streamline internal support for IT, HR, finance, and operations teams by automating tasks and managing tickets within familiar collaboration platforms.

• Contact for Pricing

AIHelp offers AI-powered in-app and web support solutions, including chatbots and customizable forms, to enhance customer service and operational efficiency for mobile apps and websites.

• Free Trial

AnswerDash is an AI-powered self-service platform that predicts customer questions based on webpage context, providing instant answers to reduce support tickets and improve user experience.

• Contact for Pricing

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

• Usage Based

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.

• Freemium
• From 29$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

HelpMate is an AI-powered customer service solution for startups, offering unified inbox management, knowledge base creation, and a customizable website chat widget to streamline customer interactions and support.

• Freemium
• From 12$

Hive Support is an AI-powered help desk plugin for WordPress offering ticketing, live chat, and an AI chatbot. It's designed to enhance customer support efficiency for businesses using WordPress.

• Freemium
• From 5$

AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.

• Freemium

Atlas is an AI-powered customer support platform designed for startups, offering features like ticketing, chatbots, session recording, and a help center to enhance customer experience.

• Free Trial
• From 39$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

UseResponse is a scalable customer service platform that leverages AI to automate support workflows, streamline multichannel interactions, and provide advanced analytics for improved customer experience.

• Paid
• From 49$

HelpCenter.io is an AI-powered platform for creating efficient knowledge bases and help centers quickly. It helps businesses lower support costs and empower customers and teams with self-service options.

• Free Trial
• From 29$

Help Scout is a customer support platform designed to enhance team efficiency and customer satisfaction through features like a shared inbox, knowledge base, live chat, and integrated AI tools.

• Freemium
• From 50$

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$