Top AI tools for # IT Support

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

Tango is a software knowledge layer that helps IT, Operations, and L&D professionals create interactive, step-by-step guides for software processes. It simplifies training, standardizes processes, and improves software adoption.

• Freemium
• From 24$

Troopr offers AI assistants designed for enterprises to automate routine tasks and optimize processes for project management and customer/employee support, integrating seamlessly with Slack, Jira, and Confluence.

• Free Trial
• From 49$

Harriet is an AI-powered platform designed for HR, IT, and Ops teams, offering automated self-service support and workflow automation through integrations with existing systems like Slack and Teams.

• Contact for Pricing

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

• Contact for Pricing

HelpGPT offers pre-trained AI bots based on GPT-3.5 and GPT-4 to streamline help desk tasks and FAQs for businesses, integrating with core systems and communication tools.

• Freemium
• From 299$

RockTeam provides enterprise IT consulting services, specializing in collaboration systems, managed support, security, and digital transformation, including AI applications for manufacturing and scientific research. Optimize your IT infrastructure and software licensing with experienced consultants.

• Contact for Pricing

Enjo.AI is a GenAI copilot that integrates Jira with Slack, enabling users to create, manage, and resolve Jira tickets directly within Slack, leveraging AI for automated support and insights.

• Contact for Pricing

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

Chime V5 is an AI-powered chat service integrated with Microsoft Teams, designed for IT, Sales, and HR support. It streamlines support processes through file indexing, FAQ searching, intelligent agent routing, and ticketing system integration.

• Free Trial
• From 150$

HeartbeatRM enables secure, fast, and comprehensive remote management and support of computers via a browser-based platform, supporting both individuals and IT teams.

• Paid
• From 10$