CXone Mpower - Alternatives & Competitors

Ranked by Relevance

• 1
  CCXAI AI-Powered Customer Communication

  CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

  • Paid
  • From 15$
• 2
  Tactful AI Simpler, Better and Modern Customer Service

  Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

  • Freemium
• 3
  CX Genie Achieve 24/7 Customer Support Excellence with AI

  CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

  • Freemium
  • From 15$
• 4
  Zowie Transform customer service with AI-powered automation and intelligence

  Zowie is an advanced AI customer service platform that automates complex conversations across multiple channels while maintaining brand consistency and ensuring accurate resolutions through its proprietary X2, Decision, and Reasoning engines.

  • Contact for Pricing
• 5
  Cust AI Agents for Elite Customer Success Teams

  Cust is an AI-powered customer success management (CSM) platform that enables CSMs to serve more customers, better. It leverages AI agents to enhance customer interactions and automate tasks.

  • Paid
  • From 400$
• 6
  HELPX.AI Coding-Free AI-Driven Solutions to Effortless Automated Customer Service.

  HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

  • Freemium
  • From 39$
• 7
  8x8 Platform for CX Integrated Contact Center, Unified Communication, and CPaaS with AI for Enhanced Customer Experiences

  8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

  • Contact for Pricing
• 8
  Kustomer Unleash the power of data + AI + humans in customer service

  Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

  • Contact for Pricing
• 9
  CXAssist Instantly Reply to Emails Using AI

  CXAssist is an AI-powered email assistant that automatically generates personalized responses based on trained data, helping businesses save time and increase customer satisfaction.

  • Freemium
  • From 34$
• 10
  [24]7.ai Elevate Your Customer Experience with AI-Powered Solutions

  [24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

  • Contact for Pricing
• 11
  CoSupport AI All-in-one AI solution for Customer Support

  CoSupport AI is an enterprise-grade autonomous AI platform that handles customer support inquiries with up to 99% response accuracy, offering custom AI models and unlimited user access across multiple channels.

  • Contact for Pricing
• 12
  AI SOFT-MART Communicate. Collaborate. Automate.

  AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

  • Contact for Pricing
• 13
  Monobot AI Virtual AI Assistant for Your Business

  Monobot is an AI-powered virtual assistant platform that automates scheduling, reservations, and customer service across various industries with voice and chat capabilities, available 24/7.

  • Freemium
  • From 29$
• 14
  Genesys Cloud CX AI-Powered Experience Orchestration Platform

  Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

  • Paid
  • From 75$
• 15
  Omind Empowering Businesses with Unified Customer Experience Management Platform

  Omind is an AI-driven Unified Customer Experience Management (CXM) platform designed to help businesses enhance customer engagement, drive growth, and improve operational efficiency.

  • Free Trial
• 16
  CX Score Maximize ROI with AI-Powered Campaign Ops

  CX Score is an AI-powered platform designed to automate and optimize personalized, full-funnel omnichannel marketing campaigns, enhancing customer engagement and maximizing marketing ROI.

  • Contact for Pricing
• 17
  AIHelp Maximize your return using the best AI services of In-App Support and Operations

  AIHelp is an integrated support platform offering AI-powered customer service solutions for mobile and web applications. It enhances customer engagement and retention through features like AI chatbots, in-app messaging, and customizable workflows.

  • Freemium
• 18
  AnsweriQ Transform your customer service with AI

  AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

  • Contact for Pricing
• 19
  CRMOne AI-First CRM for Startups & Growing Businesses

  CRMOne is an AI-powered CRM platform designed for startups and growing businesses, offering tools to streamline sales, marketing, and customer support processes.

  • Freemium
  • From 149$
• 20
  Plazbot The Next-Gen of Customer Services with AI

  Plazbot 2.0 is an AI-powered customer service platform that centralizes communication channels, automates processes, and enhances agent efficiency. It's designed to improve customer experience and drive sales.

  • Contact for Pricing
• 21
  Moveo.AI Turn one-way notifications into conversations with proactive GenAI agents

  Moveo.AI is a CX platform that uses AI-powered agents to deliver hyper-personalized experiences at scale, driving revenue growth and enhancing product adoption.

  • Free Trial
• 22
  AI Chatbot Support Multi-platform AI & Live Chat Customer Support

  AI Chatbot Support is a comprehensive customer service platform that combines autonomous AI chatbots with live chat capabilities across multiple messaging platforms and websites. It offers customizable widgets, AI-powered support tools, and a unified CMS dashboard for seamless customer interactions.

  • Paid
  • From 40$
• 23
  ConvoQ AI Harnessing AI to transform conversations into insights

  ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

  • Contact for Pricing
• 24
  ccRobot.ai Automate Your Business Processes With AI

  ccRobot.ai is a Customer Experience (CX) Automation solution using AI to automate client interactions, streamline business operations, and provide 24/7 support.

  • Contact for Pricing
• 25
  OMQ Power Up Your Customer Service with AI Automation

  OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

  • Free Trial
  • From 173$
• 26
  AIssist.io Digital Employee to Elevate your Sales, Service and Success

  AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

  • Usage Based
  • From 49$
• 27
  Sweepr Make Digital Care Journeys Exceptional

  Sweepr is an AI-powered Digital Care Platform that enables service providers and smart home providers to deliver personalized customer care experiences with high digital resolution rates.

  • Contact for Pricing
• 28
  ResponseCX AI Workers Automating Customer Service

  ResponseCX provides AI-powered customer service for Shopify brands, automating ticket resolution, order changes, and returns with 24/7 availability and high customer satisfaction.

  • Paid
  • From 1520$
• 29
  C2Perform Streamline Contact Center Operations with AI-Driven Performance Tools

  C2Perform is an AI-powered platform designed to optimize contact center and back office operations by integrating coaching, knowledge management, quality assurance, learning management, and employee engagement into one unified suite.

  • Paid
  • From 25$
• 30
  Chattermill AI Customer Feedback Analytics for CX & VOC Leaders

  Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

  • Contact for Pricing
• 31
  Nextiva Unified Customer Experience Management Platform

  Nextiva's AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey, unifying all customer interactions and providing real-time insights.

  • Paid
  • From 20$
• 32
  AiChat Award-Winning Conversational AI Platform for Brands

  AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

  • Contact for Pricing
• 33
  CommBox AI-Powered Customer Experience Solution for Automated Resolutions

  CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

  • Contact for Pricing
• 34
  Virtual Workforce Powering your potential with AI-driven virtual employees

  Virtual Workforce is an AI-powered platform that provides virtual employees to automate email communications, data integration, and business processes. It leverages advanced Large Language Models to reduce communication time and enhance operational efficiency.

  • Freemium
  • From 999$
• 35
  Sharpen AI-powered Contact Center Platform for Enhanced Customer Experience

  Sharpen is a cloud-based contact center platform that leverages artificial intelligence to empower agents, streamline customer engagement, and drive improved business outcomes.

  • Paid
  • From 90$
• 36
  Deepdesk AI Agent Assist for enhanced customer support.

  Deepdesk AIx is an AI-powered agent assist tool that provides real-time suggestions and next-best action options for customer support agents across chat, email, and voice channels.

  • Contact for Pricing
• 37
  Powered By Agency AI Automation Agency For Service Businesses

  Powered By Agency provides bespoke AI automation solutions, including chatbots and CRM integrations, to help service businesses scale efficiently.

  • Contact for Pricing
• 38
  Textmagic Customer service made easy

  Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

  • Free Trial
  • From 20$
• 39
  Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.

  Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

  • Contact for Pricing
• 40
  Kaizan Client Relationship Excellence

  Kaizan is an AI assistant designed for client-facing teams, empowering them to deliver exceptional client experiences and improve relationship management.

  • Paid
  • From 60$
• 41
  AI Desk AI-powered Customer Service on your website

  AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

  • Freemium
  • From 19$
• 42
  AI Assistify Revolutionize Your Work with AI Assistify

  AI Assistify is an AI-powered platform that enables users to build custom agents, automate workflows, and enhance productivity without coding. It offers access to over 50 AI models, enterprise-grade security, and 24/7 support.

  • Paid
  • From 49$
• 43
  Open.cx Enterprise AI Customer Support Ecosystem

  Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

  • Contact for Pricing
• 44
  Sunrise AI Transform customer success with an enterprise-grade AI co-pilot

  Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

  • Contact for Pricing
• 45
  Knowmax AI-Guided Knowledge Management Platform

  Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.

  • Contact for Pricing
• 46
  DeepConverse AI-driven Support Automation Platform for Faster Customer Service

  DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

  • Free Trial
  • From 49$
• 47
  Sprinklr Unparalleled AI. Unmatched Productivity. Unified Customer Experience.

  Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

  • Contact for Pricing
• 48
  AWSME.ai Scale Smarter with AI That Understands Your Business

  AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

  • Paid
  • From 99$
• 49
  Decagon AI Customer Service Agents for the Enterprise

  Decagon provides generative AI agents to enhance customer service experiences for enterprises and startups. It offers personalized responses, seamless integrations, and powerful analytics to improve customer support efficiency.

  • Contact for Pricing
• 50
  Waanee AI Transform Customer Conversations with Next-Gen AI

  Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

  • Contact for Pricing