Top AI tools for Customer Success Manager

Feeedback is a platform designed to help businesses collect customer feedback, display testimonials as social proof, and leverage AI-driven insights to guide product development and reduce churn.

• Freemium

Hightime is an AI-powered sales workspace that assists sales professionals by automating workflows, providing contextual information, and suggesting proactive actions while integrating with common business tools.

• Freemium

Outplay is an AI-powered sales engagement platform designed for fast-scaling SMBs, offering multi-channel outreach, sales automation, and conversation intelligence with seamless CRM integration.

• Freemium
• From 39$

CX Insight leverages advanced AI to transform your Google Reviews into actionable business intelligence, helping local businesses boost satisfaction, positive reviews, and customer retention through industry-specific sentiment analysis.

• Free Trial

1Page is an AI-powered sales intelligence platform that integrates with 35+ data sources to provide comprehensive prospect information and real-time insights for sales professionals, reducing meeting preparation time from hours to minutes.

• Free Trial

Blueshift is an intelligent customer engagement platform that combines a Customer Data Platform (CDP), AI-powered decisioning, and a cross-channel marketing hub.

• Contact for Pricing

Optimize product development and customer retention with Insight7's AI-powered platform that aggregates, analyzes, and activates customer feedback.

• Paid
• From 19$
• API

Rep.ai is a B2B-focused AI platform that combines human and AI live chat capabilities to engage website visitors, detect target accounts, and book meetings efficiently.

• Paid
• From 2000$

Broadn is an AI-powered CPQ (Configure, Price, Quote) platform that automates quote generation and order processing, enabling businesses to create accurate quotes within 60 seconds using complex product catalogs.

• Contact for Pricing

Appcues is a user engagement platform that helps SaaS businesses activate users, drive feature adoption, and improve retention through multi-channel messaging and product usage data.

• Free Trial
• From 250$

Bizchaty is a comprehensive WhatsApp marketing platform that enables businesses to manage customer communications, automate responses, and run targeted campaigns through WhatsApp Business API integration.

• Freemium
• From 11$

SundaySky is an AI-powered enterprise video platform enabling businesses to create and personalize videos at scale for various customer journey points, enhancing engagement and driving conversions.

• Contact for Pricing

Kroto uses AI to help teams quickly create professional how-to videos and step-by-step guides, centralizing knowledge and improving support efficiency.

• Contact for Pricing

DocsHound is a knowledge base software reimagined for the AI era, enabling effortless creation and management of user documentation.

• Contact for Pricing

Speek is an AI-powered tool that provides voice and visual guidance on websites, enhancing user experience and increasing sales. It uses an animated mouse and voice interactions to assist users in real-time.

• Freemium
• From 99$

Coverler is an AI-powered tool that generates custom cover letters in minutes, tailored to specific job descriptions and user experience. Boost your interview chances with unique, recruiter-approved letters.

• Paid
• From 8$

Drift is an AI-powered revenue engagement platform that helps teams engage with potential buyers early in their journey, now integrated into Salesloft's Revenue Orchestration Platform.

• Contact for Pricing

Vintom offers hyper-personalized video solutions enabling businesses to create tailored video messages for individual customers, boosting engagement and conversion rates.

• Contact for Pricing

SAMMY is an AI platform designed to enhance customer success by exploring applications, generating user walkthroughs, documentation, and tailored onboarding experiences, all automatically updated with product changes.

• Usage Based

Fellow is a comprehensive AI meeting assistant that provides support before, during, and after meetings with advanced privacy controls, automated note-taking, and meeting insights.

• Freemium
• From 7$

Metering.ai bridges the gap between product usage and Stripe billing, automating usage data aggregation and eliminating manual calculations for accurate, error-free billing.

• Free

BRAND•E is an AI-powered content creation and workflow platform that helps B2B teams strategize, create, and scale content in their brand's unique voice.

• Free Trial
• From 19$

Nabiq is an AI platform enhancing customer retention for e-commerce stores through hyper-personalized campaigns and human-like sales interactions.

• Contact for Pricing

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Doran is a powerful platform for businesses to collect customer feedback, share changelogs, and manage product roadmaps with advanced customization and multi-language support.

• Pay Once

Close is a CRM designed for speed and ease of use, offering sales automation and communication tools to help small businesses and startups close more deals.

• Paid
• From 19$

UpdateAI automatically records and analyzes customer conversations from platforms like Zoom and MS Teams, generating AI-powered notes, insights, and trends to boost revenue, reduce churn, and improve cross-functional collaboration.

• Free Trial
• From 39$

Gather is a customer acquisition and retention platform designed to automate referral programs, personalised messaging, and brand collaborations for lifestyle and ecommerce brands, driving new revenue channels and data growth.

• Contact for Pricing

SupportLogic is an AI-powered platform that transforms complex B2B customer support operations through real-time sentiment analysis, escalation prediction, and intelligent case routing. It integrates with existing ticketing systems to deliver proactive support experiences.

• Contact for Pricing

Pulsly enables website owners to instantly deliver update notes and product news to users through customizable widgets, with easy setup and built-in analytics.

• Freemium
• From 20$

LeveragePoint enables B2B teams to create, communicate, and manage digital value propositions, enhancing sales conversations and driving profitable outcomes through AI-powered value quantification.

• Contact for Pricing

Churn360 is an AI-powered customer success platform designed for B2B SaaS companies that transforms data into actionable insights to reduce churn and improve customer retention.

• Contact for Pricing

Goelo is an AI-powered conversational intelligence platform that records meetings, extracts insights, and automatically updates Salesforce CRM fields, boosting sales productivity.

• Free Trial
• From 49$

Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

• Paid
• From 500$

Duonut is an AI-powered platform that conducts and summarizes hundreds of user conversations in minutes. It's ideal for concept testing, customer feedback, and market research.

• Freemium
• From 99$

Intelo AI provides AI agents that partner with teams to address business challenges, integrate with existing infrastructure, and achieve rapid ROI.

• Paid
• From 1000$

Pylon is a comprehensive support platform designed for B2B companies, offering a unified inbox, knowledge base, and AI-powered automation.

• Paid
• From 59$

Joyous leverages advanced AI to transform thousands of frontline chat responses into prioritized action plans for operational excellence, sales acceleration, customer experience, and employee engagement.

• Paid
• From 7500$

Onboard.io is a comprehensive customer onboarding and implementation platform that automates launch plans, streamlines collaboration, and provides 360° visibility for all stakeholders to ensure successful client onboarding.

• Paid
• From 499$

Centralize is an AI-powered deal collaboration platform that helps revenue teams expand deals and accelerate pipeline with account research, relationship insights, and network-led introductions.

• Contact for Pricing

Smartrr empowers DTC brands on Shopify with seamless subscription management, loyalty rewards, customer engagement tools, and advanced analytics to maximize recurring revenue and customer retention.

• Paid
• From 99$

Helloz.ai enhances SaaS user onboarding with AI-driven personalized journeys, voice/text interactions, and real-time insights to improve engagement and reduce churn.

• Free Trial

Kickscale leverages artificial intelligence to optimize sales processes, delivering comprehensive coaching, strategic insights, and automation to boost win rates and sales efficiency.

• Free Trial
• From 96$

SnapCall enhances customer support with AI-powered video interactions, enabling faster issue resolution through visual context and intelligent automation.

• Usage Based

Accent Technologies provides a comprehensive AI-powered revenue enablement platform designed to improve sales team productivity and increase revenue.

• Contact for Pricing

20Paths is an AI-powered platform for creating interactive product demos that help businesses convert leads, engage prospects, and accelerate sales cycles.

• Freemium
• From 35$

Ordemio is an AI-powered copilot that helps businesses convert trials into paying customers by providing 24/7 customer support, automating onboarding, and delivering accurate answers from existing knowledge bases in 95+ languages.

• Usage Based
• From 99$

Relationchips is an AI data assistant allowing teams to access, visualize, and activate data from multiple sources using natural language queries, eliminating the need for SQL expertise.

• Free Trial

AppEQ InboxCRM seamlessly integrates with Gmail to help Customer Success, Account Management, and Revenue Operations teams manage conversations, track customer health, and automate follow-ups using AI-powered features—all within their inbox.

• Freemium
• From 15$

Deformity is an AI-powered form builder that creates engaging, multilingual forms with smart logic and instant responses, helping businesses capture leads and feedback more effectively.

• Freemium
• From 29$