Top AI tools for # customer insights

IntraSpeak extracts and analyzes public opinion from vast amounts of online text, providing insights into community sentiment, customer needs, and brand perception without traditional polling.

• Contact for Pricing

Userlens combines product analytics and customer feedback analysis, offering B2B SaaS companies insights into user behavior, engagement, and churn risk.

• Paid
• From 200$

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

• Contact for Pricing

InsiteBot is an AI-powered chatbot for websites, designed to engage customers 24/7, provide instant answers, gather insights, and boost leads through easy setup and integration.

• Freemium
• From 3$

Datacy is a consumer intelligence platform that decodes online behavior to provide insights into shopping decisions, helping businesses grow revenue.

• Contact for Pricing

Forelight provides AI-powered customer interview insights at scale, automating data collection and analysis throughout the product lifecycle for outcome-driven decisions.

• Freemium

Welly is an AI platform enhancing customer engagement for e-commerce and insurance through personalized AI quizzes and conversational AI, aiming to boost sales and retention.

• Paid
• From 99$

Bluebarry provides personalized product recommendations for e-commerce websites, helping visitors find the right products based on their input to increase conversions and reduce returns.

• Free Trial

Webnalytics is an AI-powered web analytics solution designed for eCommerce businesses to track, optimize, and enhance sales performance using actionable insights.

• Paid
• From 69$

UpdateAI automatically records and analyzes customer conversations from platforms like Zoom and MS Teams, generating AI-powered notes, insights, and trends to boost revenue, reduce churn, and improve cross-functional collaboration.

• Free Trial
• From 39$

ADintel is an AI-powered marketing research suite that streamlines research planning, conducts intelligent customer interviews, and provides in-depth data analysis for actionable business insights.

• Freemium

Birdie.ai is an AI platform that centralizes and analyzes customer feedback from various sources, providing actionable insights to improve customer experience and product development.

• Contact for Pricing

ApexScore utilizes Behavioral Science-Trained AI to analyze customer motivations, providing data-driven teams with prescriptive intelligence for improved customer acquisition, growth, and retention strategies.

• Contact for Pricing

Calliper is an AI-powered virtual data scientist designed for SaaS businesses, analyzing product, finance, and support data to deliver automated customer insights and alerts.

• Freemium
• From 317$

Perspective uses AI-driven conversations to help businesses understand their customers deeply, gaining insights into motivations and intentions to drive growth. It facilitates natural dialogues at scale to inform decisions and actions.

• Freemium
• From 99$

HappyPanda is an AI-powered tool that analyzes user feedback to identify hidden revenue opportunities and reduce churn. It helps businesses capture, analyze, and act on customer insights to improve retention.

• Freemium
• From 9$

PersonaForge is an AI-powered tool designed to generate detailed customer personas quickly, helping businesses understand their target audience for effective marketing and product development.

• Free

Feeedback is a platform designed to help businesses collect customer feedback, display testimonials as social proof, and leverage AI-driven insights to guide product development and reduce churn.

• Freemium

Nucleus is an AI-powered tool that enables product marketing teams to search and analyze client calls, helping them identify key insights for product development and pitching.

• Free Trial

Correlated is an AI-powered platform that analyzes customer data to identify accounts with the highest propensity to buy, convert, expand, or churn, optimizing GTM strategies.

• Freemium

123GPT.AI offers businesses tailored AI-driven chatbots designed to streamline customer support, generate deep customer insights, and capture leads effectively.

• Freemium

Surveyed is an AI-driven survey platform designed to help businesses create surveys, collect feedback, analyze sentiment using AI, and generate actionable insights.

• Freemium
• From 40$

Crowd is an integrated user research and feedback platform using AI analysis to help businesses understand users, enhance experiences, and drive growth.

• Freemium
• From 79$

FeedStack utilizes AI and machine learning to analyze customer feedback for home service providers, offering actionable insights and saving time.

• Pay Once

SmartCampaigner is an AI-powered tool providing instant customer insights and marketing ideas, specifically designed for freelancers and developers to quickly understand their audience and get campaign inspiration.

• Usage Based

OneDash is a chatbot analytics tool designed to help businesses gain insights from customer conversations, understand user behavior, and identify growth opportunities by analyzing bot interactions across various platforms.

• Free Trial
• From 39$

Cube is a no-code/low-code automation platform enabling businesses to create custom applications for customer insights, data collection, processing, and advanced analytics without extensive coding.

• Usage Based

ProfilelyAI simplifies customer insights by transforming the latest market data into actionable strategies using AI-powered research. It delivers role-specific intelligence and comprehensive reports for businesses, marketers, and consultants.

• Paid
• From 29$

Find Insight accelerates user research by automating interviews and delivering AI-driven insights, reducing the time and cost typically required for traditional methods.

• Paid
• From 33$

ProductLogz enables SaaS companies to efficiently collect, analyze, and prioritize user feedback, with public roadmaps, changelogs, and in-app surveys to drive product development and user engagement.

• Freemium
• From 17$

Strike leverages AI to automate conversion rate optimization, transforming eCommerce data into actionable insights that maximize sales and streamline business decisions.

• Freemium

Nsight is a fully automated data intelligence platform designed to help product teams transform complex data into actionable customer insights and product recommendations.

• Free Trial
• From 1$

Delighted is an AI-augmented feedback and experience management platform that enables businesses to easily collect, analyze, and act on customer and employee insights using customizable surveys and automated reporting features.

• Freemium
• From 17$

Front is an AI-enhanced customer service platform designed to streamline support workflows, improve productivity, and deliver exceptional client communication through unified inboxes, automation, and advanced analytics.

• Paid
• From 19$

NiceJob is an all-in-one reputation marketing platform that helps businesses boost online reviews, automate referrals, and increase sales using AI-powered tools.

• Free Trial
• From 75$

FeedbackGlow empowers product teams to collect, organize, and prioritize user feedback, enabling data-driven decisions through a transparent roadmap and real-time insights.

• Freemium
• From 16$

PiinPoint provides advanced location intelligence solutions using predictive analytics and geospatial data to help businesses make informed network expansion and site selection decisions.

• Usage Based

Resulticks is an AI-driven solution offering real-time audience engagement and a robust customer data platform (CDP) for hyper-personalized, omnichannel marketing and revenue growth.

• Contact for Pricing

Eagle Eye empowers businesses to deliver real-time, personalized marketing and loyalty experiences across multiple channels using advanced AI-driven solutions.

• Contact for Pricing

Banquet is an e-commerce solution tailored for beverage retailers, leveraging AI-driven insights and automated merchandising to personalize shopping experiences across web, mobile, and email channels.

• Paid
• From 500$

Intelisale is an AI-driven omnichannel B2B sales platform offering cross-platform ordering, intelligent route planning, advanced BI reporting, and call management to boost team productivity.

• Paid
• From 48$

Wynter is an AI-driven platform offering rapid B2B message testing, brand tracking, and customer insights by surveying targeted business audiences and delivering actionable research results within 48 hours.

• Usage Based
• From 2000$

Brandpoint.ai delivers comprehensive AI-driven brand research and audit reports, offering insight into how leading AI models perceive and present your brand and its competitors.

• Other

PartnerHero delivers fully managed, AI-powered customer support solutions combining advanced AI technology with professional CX teams for efficient, high-quality service.

• Usage Based